Butler

Hyatt Hotels Corporation; Panaji; On-site; INR 4,007,633 - 5,725,191; Full time

Job summary

Hyatt Hotels Corporation in Hawaii operates a Butler service that supports guest comfort through professional, courteous and flexible assistance. The Butler reports to the Team Leader and helps maintain brand standards while delivering attentive service to guests.

The role emphasizes strong communication, the ability to multitask and coordinate with multiple departments, and a proactive approach to solve problems during fast-paced shifts.

Qualifications

• Ideally holding a degree or diploma in Hospitality or Tourism management.
• Minimum 1–2 years of work experience in hotel operations.
• Good problem-solving, administrative and interpersonal skills are essential.
• Butler training program certification is an added advantage.

Responsibilities

• Assist with the efficient running of the department in line with Hyatt's standards.
• Support the Team Leader–Butler to ensure services run efficiently per concept statement.
• Provide courteous, professional, and flexible service at all times.
• Work well under pressure in a fast-paced environment.
• Coordinate with all departments on behalf of the guest.

Skills

Communication skills

Interpersonal skills

Administrative skills

Problem-solving

Multitasking

Education

Hospitality/Tourism degree

Job description

Overview

When you work in Hawaii, in addition to learning about the functional aspects of running a hotel—like the proper way to make a bed or how to best handle luggage—it’s critically important to understand Hawaiian culture and the spirit of ‘ohana, or ‘family.’ When opening the first Andaz property in Hawaii, our team participated in Hawaiian culture training to help us understand what ‘ohana truly means.

Responsibilities

You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, while meeting employee, guest and owner expectations. The Butler is responsible to assist the Team Leader–Butler in ensuring that the butler services are run efficiently according to the established concept statement, providing courteous, professional, efficient and flexible service at all times. Ability to work well under pressure in a fast‑paced environment. Excellent communication skills with professional presentation. Ability to multitask and coordinate with all departments on behalf of the guest.

Qualifications

Ideally with a relevant degree or diploma in Hospitality or Tourism management. Minimum 1–2 years work experience in hotel operations. Good problem‑solving, administrative and interpersonal skills are a must. Butler training program certification is an added advantage.

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