Business Sales Operations Executive

GoGoX; Chennai District; On-site; INR 400,000 - 600,000; Full time

Job summary

GoGoX is looking for a proactive Business Sales Operations Executive in Chennai to enhance their Transportation (B2B) operations. The ideal candidate will coordinate with clients, oversee order processing, and drive business growth through upselling and data analysis. Candidates should have at least 1 year of experience in sales operations or logistics, strong communication skills, and proficiency in Hindi and English. Experience with MS Excel and CRM systems is essential for success in this role.

Qualifications

• Minimum 1 year of experience in Sales Operations, Business Coordination, Transportation, or Logistics (B2B).
• Strong client coordination, communication, and stakeholder management skills.
• Proficiency in Hindi and English.
• Good analytical skills with experience in data interpretation and MIS reporting.

Responsibilities

• Coordinate with B2B clients to receive and manage transport orders.
• Analyze operational and sales data to enhance efficiency and profitability.
• Demonstrate initiative and leadership in problem-solving and achieving business targets.

Skills

Client coordination

Communication skills

Analytical skills

Problem-solving

Education

Any degree (Business or Management preferred)

Tools

MS Excel

CRM systems

Job description

We are seeking a proactive and analytical Business Sales Operations Executive to support and enhance our Transportation (B2B) operations. The ideal candidate will oversee client coordination, order processing, and operational execution while ensuring service excellence and driving business growth through upselling and data‑driven decision‑making.

What you will deliver

• Coordinate with B2B clients to receive and manage transport orders, ensuring seamless execution.
• Assign, track, and monitor orders using the Transportation Management System (TMS).
• Liaise with internal teams to ensure timely service delivery.
• Maintain strong and effective communication with clients and internal stakeholders to resolve issues promptly.
• Identify opportunities for upselling, cross‑selling, and offering value‑added logistics solutions.
• Analyze operational and sales data to enhance efficiency, service performance, and profitability.
• Track and report on key performance metrics, including order turnaround time, client satisfaction, and revenue growth.
• Support teams with documentation, MIS preparation, and process improvement initiatives.
• Demonstrate initiative and leadership in problem‑solving, service recovery, and achieving business targets.

Who You Are

• Minimum 1 year of experience in Sales Operations, Business Coordination, Transportation, or Logistics (B2B).
• Strong client coordination, communication, and stakeholder management skills.
• Proficiency in Hindi and English.
• Good analytical skills with experience in data interpretation and MIS reporting.
• Demonstrated ability to drive efficiency and identify business opportunities.
• Educational Qualification: Any degree (Business or Management background preferred).
• Proficient in MS Excel, CRM systems, and digital tools for reporting and tracking.

Key Competencies

• Strong ownership and accountability.
• Analytical and data‑driven mindset.
• Problem‑solving and decision‑making ability.
• Client-focused with strong relationship management skills.
• Organizational discipline and teamwork.