Asst. Manager – Sales Coordinator - Delhi NCR

Mintskill HR Solutions LLP; Delhi; Sur place; INR 550 000 - 850 000; Plein temps

Résumé du poste

Mintskill HR Solutions LLP in Delhi NCR is seeking an Asst. Manager – Sales Coordinator to act as the central hub for our sales operations and end-to-end order-to-cash cycle.

You will oversee payment processing, track delivery timelines, and provide insights through comprehensive reporting to drive revenue visibility and customer satisfaction. The ideal candidate will have 1–5 years of sales coordination or back-office experience, with strong MS Office skills and fluency in English and Hindi.

Qualifications

• Bachelor's degree in any discipline is required (Education section.
• 1–5 years of hands-on experience in sales coordination/back-office support or related operations.
• Strong MS Office skills; especially Excel, PowerPoint, Word.

Responsabilités

• Design and distribute weekly MIS reports detailing sales performance and delivery statuses.
• Provide real-time order updates and proactive customer expectation management.
• Coordinate with logistics to verify shipment schedules and delivery deadlines.
• Compile and submit billing and delivery documentation to ensure timely payments.
• Manage bank guarantees lifecycle with back-office teams.
• Support tender documentation for competitive bids.
• Serve as internal liaison for client inquiries on invoices and shipments.
• Develop ad-hoc data reports for forecasting and strategic reviews.

Formation

Bachelor's degree

Outils

Excel

PowerPoint

Word

Description du poste

Asst. Manager – Sales Coordinator - Delhi NCR

We are seeking a dynamic Sales Operations Coordinator to serve as the central hub for our sales team's administrative and logistical needs. This pivotal role ensures seamless communication between sales, logistics, and finance by managing the end-to-end order-to-cash cycle. The ideal professional will oversee critical documentation for payment processing, track delivery timelines, and generate actionable insights through comprehensive reporting. By acting as the primary liaison for customer inquiries and tender support, this individual plays a vital part in maintaining operational efficiency and driving revenue visibility across the organization.

Key Responsibilities

• Performance Reporting: Design and distribute weekly Management Information System (MIS) reports detailing sales performance, dispatch metrics, and outstanding payment statuses for executive review.
  
• Order Lifecycle Management: Provide real-time updates on order fulfillment and delivery schedules to the sales force, enabling proactive customer expectation management.
  
• Logistics Alignment: Collaborate closely with the logistics department to verify shipment schedules and confirm delivery deadlines against client commitments.
  
• Revenue Assurance: Compile and submit all necessary billing and delivery documentation to clients to facilitate timely payment release.
  
• Financial Instrument Oversight: Manage the lifecycle of Bank Guarantees by coordinating with back-office teams to ensure issuance and tracking align with contractual obligations.
  
• Tender Support: Assist the sales division in preparing and organizing complex documentation required for competitive bid submissions.
  
• Client Liaison: Serve as the dedicated internal contact for resolving client inquiries regarding invoices, shipment tracking, and document status, ensuring swift resolution.
  
• Strategic Analysis: Develop ad-hoc reports and data sets to support forecasting models and strategic review meetings beyond standard weekly updates.
  

Ideal Candidate Profile

• Educational Background: A Bachelor's degree in any discipline is required.
  
• Professional Experience: Candidates must possess 1 to 5 years of hands-on experience in sales coordination, back-office support, or a closely related operational role.
  
• Technical Proficiency: Strong working knowledge of Microsoft Office Suite, specifically Excel, PowerPoint, and Word.
  
• Communication Skills: Fluency in English and the local language (Hindi) is essential for effective stakeholder management.
  
• Preferred Attributes: Experience with tender documentation, logistics coordination, or exposure to ERP/CRM systems is highly advantageous.
  
• Soft Skills: Demonstrated ability to manage multiple priorities, attention to detail, and a proactive approach to problem-solving.
  

Key Results Areas

• Operational Efficiency: Achieve a 100% on-time submission of weekly MIS reports and accurate delivery status updates.
  
• Cash Flow Optimization: Ensure all payment documentation is submitted promptly to minimize days sales outstanding (DSO).
  
• Customer Satisfaction: Resolve all client queries regarding billing and dispatch within defined service level agreements.
  
• Bid Success: Support the sales team in delivering error-free tender documentation to enhance win rates.
  
• Data Integrity: Maintain accurate records of bank guarantees and logistics tracking to prevent contractual breaches.
  

Requirements

Must-Have Requirements

Education:Bachelor’s degree, any discipline

Years of Experience:1–5 years

Type of Experience:Prior experience in a similar sales coordination / back-office sales, support role — the client has specifically flagged this as required, not merely preferred

Technical Skills:Basic working knowledge of Excel, PowerPoint, and Word

Software / Tools:ERP/CRM exposure not specified — confirm if client uses a specific system

Languages:English and the local language (Hindi, given Delhi NCR base)

Good-to-Have

• Prior experience with tender documentation
  
• Exposure to logistics/dispatch coordination