Business Sales Operations Executive

GoGoX; Chennai; On-site; INR 400,000 - 600,000; Full time

Job summary

GoGoX is seeking a proactive Business Sales Operations Executive in Chennai, India. The candidate will support B2B transportation operations, manage client coordination, and drive efficiency through data analysis and operational execution. Ideal applicants have at least 1 year of relevant experience along with strong skills in communication and data interpretation. Proficiency in Hindi and English, and skills in MS Excel are essential for this role. Competitive compensation and dynamic work environment will be provided.

Qualifications

• Minimum 1 year of experience in Sales Operations, Business Coordination, Transportation or Logistics (B2B).
• Strong client coordination and communication skills.
• Proficiency in Hindi and English.
• Good analytical skills with experience in data interpretation and MIS reporting.
• Demonstrated ability to drive efficiency and identify business opportunities.

Responsibilities

• Coordinate with B2B clients to manage transport orders effectively.
• Track and monitor orders using the Transportation Management System (TMS).
• Ensure timely delivery by liaising with internal teams.
• Analyze operational and sales data for improved performance.

Skills

Client coordination

Communication skills

Stakeholder management

Analytical skills

Data interpretation

Problem-solving

Education

Any degree (Business or Management preferred)

Tools

MS Excel

CRM systems

Job description

We are seeking a proactive and analytical Business Sales Operations Executive to support and enhance our Transportation (B2B) operations. The ideal candidate will oversee client coordination, order processing, and operational execution while ensuring service excellence and driving business growth through upselling and data-driven decision‑making.

What you will deliver

• Coordinate with B2B clients to receive and manage transport orders, ensuring seamless execution
• Assign, track, and monitor orders using the Transportation Management System (TMS)
• Liaise with internal teams to ensure timely service delivery
• Maintain strong and effective communication with clients and internal stakeholders to resolve issues promptly
• Identify opportunities for upselling, cross‑selling, and offering value‑added logistics solutions
• Analyze operational and sales data to enhance efficiency, service performance, and profitability
• Track and report on key performance metrics, including order turnaround time, client satisfaction, and revenue growth
• Support teams with documentation, MIS preparation, and process improvement initiatives
• Demonstrate initiative and leadership in problem‑solving, service recovery, and achieving business targets

Who You Are

• Minimum 1 year of experience in Sales Operations, Business Coordination, Transportation, or Logistics (B2B)
• Strong client coordination, communication, and stakeholder management skills
• Proficiency in Hindi and English
• Good analytical skills with experience in data interpretation and MIS reporting
• Demonstrated ability to drive efficiency and identify business opportunities
• Educational Qualification: Any degree (Business or Management background preferred)
• Proficient in MS Excel, CRM systems, and digital tools for reporting and tracking

Key Competencies

• Strong ownership and accountability
• Analytical and data‑driven mindset
• Problem‑solving and decision‑making ability
• Client‑focused with strong relationship management skills
• Organizational discipline and teamwork