Business Manager

Zero Gravity Group; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Zero Gravity Group is seeking an experienced Business Manager to own business performance, drive revenue growth, coordinate teams, and optimize operations across departments.

You will work with senior management to plan and execute strategies, monitor KPIs, identify growth opportunities, manage client relationships, and ensure cross-functional teams align with business objectives. The role requires strong leadership, negotiation, and analytical skills in a fast-paced environment.

Qualifications

• Proven leadership and ability to manage teams.
• Strong sales, negotiation, and client relationship management.
• Analytical and problem-solving abilities.
• Ability to work in fast-paced, target-driven environment.
• Excellent communication and presentation skills.
• Understanding of revenue, profitability and KPIs.
• Proficient in MS Excel, Google Sheets, CRM systems.

Responsibilities

• Develop and execute business strategies to drive revenue growth.
• Identify new business opportunities and partnerships.
• Monitor performance and optimize operations.
• Lead, guide, and evaluate teams across sales and operations.
• Maintain relationships with key clients and partners.
• Provide MIS, analytics, and reporting to senior management.

Skills

Business management

Leadership

Sales

Negotiation

Client relationship management

Analytical thinking

Execution

Communication

Presentation

CRM

MS Excel

Google Sheets

Power BI

KPIs

Tools

MS Excel

Google Sheets

Power BI

CRM

Job description

Role Overview

We are looking for an experienced and result-oriented Business Manager to take ownership of business performance, revenue growth, team coordination, and operational efficiency. The Business Manager will work closely with senior management to plan and execute business strategies, monitor performance, identify growth opportunities, and ensure different teams work towards common business objectives. This role requires a strong combination of business acumen, leadership, sales, analytical thinking, negotiation, and execution skills.

Key Responsibilities

Business Growth & Strategy

• Develop and execute business strategies to achieve revenue and profitability targets.
• Identify new business opportunities, markets, partnerships, and revenue streams.
• Monitor market trends, competitor activities, and customer requirements.
• Develop action plans to improve business performance and achieve organizational goals.
• Support management in strategic planning and decision-making.

Sales & Revenue Management

• Drive sales performance and ensure achievement of monthly, quarterly, and annual targets.
• Monitor sales pipelines, lead conversion, customer acquisition, and retention.
• Identify opportunities for upselling, cross-selling, and repeat business.
• Review sales performance and implement corrective actions wherever required.
• Build and maintain strong relationships with key clients and business partners.

Team Management

• Lead, guide, and monitor teams across sales, operations, and other relevant functions.
• Set clear targets, responsibilities, and performance expectations.
• Conduct regular performance reviews and provide constructive feedback.
• Identify training requirements and support team development.
• Promote accountability, discipline, and a performance-driven culture.

Operations & Process Management

• Monitor day-to-day business operations and ensure smooth workflow across departments.
• Identify operational gaps, inefficiencies, and process bottlenecks.
• Implement systems and processes to improve productivity and service quality.
• Coordinate with HR, Finance, Sales, Operations, and other departments for effective execution.
• Ensure company policies and processes are followed consistently.

Client & Stakeholder Management

• Manage relationships with key clients, vendors, and business partners.
• Handle escalations and ensure timely resolution of critical issues.
• Participate in important client meetings and negotiations when required.
• Maintain strong professional relationships to support long-term business growth.

MIS, Analytics & Reporting

• Monitor key business KPIs including revenue, profitability, sales conversion, productivity, customer retention, and operational performance.
• Review daily, weekly, and monthly business reports.
• Analyze data to identify trends, gaps, and improvement opportunities.
• Present business performance updates and recommendations to senior management.
• Use Excel, Google Sheets, CRM, Power BI, or similar business tools for analysis and reporting.

Required Skills

• Strong business management and leadership capabilities.
• Excellent sales, negotiation, and client relationship management skills.
• Strong analytical and problem-solving abilities.
• Proven ability to manage and motivate teams.
• Excellent communication and presentation skills.
• Strong understanding of revenue, profitability, and business KPIs.
• Good knowledge of MS Excel, Google Sheets, PowerPoint, and CRM systems.
• Ability to make data-driven decisions.
• Strong follow-up, planning, and execution skills.
• Ability to work in a fast-paced, target-driven environment.
• High level of ownership, accountability, and professionalism.