Business Lead

2070Health; Gurugram District; On-site; INR 6,000,000 - 10,000,000; Full time

Job summary

2070Health in Gurugram seeks an experienced Business Head to own end-to-end P&L, drive growth, and ensure patient care excellence across hospital operations.

The role requires MBA/PGDM and 12–18 years in healthcare with 5+ years P&L ownership; responsibilities include budgeting, strategy, stakeholder management, and multi-location oversight.

Qualifications

• MBA/PGDM in healthcare management or general management preferred.
• 12–18 years of experience in healthcare/hospital sector.
• At least 5+ years in a P&L ownership role.

Responsibilities

• Own complete P&L—revenue, cost, EBITDA and profitability targets.
• Develop and execute business strategy aligned with growth objectives.
• Drive budgeting, forecasting, and financial planning processes.
• Monitor financial metrics and take corrective actions to meet targets.
• Lead cross-functional teams and coordinate with medical directors and department heads.

Skills

P&L ownership

Strategic planning

Leadership

Financial acumen

Stakeholder management

Education

MBA/PGDM (Healthcare Management or General Management)

Job description

About the Role

We are seeking an experienced and strategic Business Head to lead and own the end-to-end P&L responsibility for the organization/unit. The ideal candidate will have a strong background in the hospital and healthcare industry, with proven expertise in driving revenue growth, operational efficiency, and profitability while ensuring high standards of patient care and clinical excellence.

Key Responsibilities

Strategic & P&L Ownership

• Own complete P&L responsibility — revenue, cost management, EBITDA, and profitability targets
• Develop and execute business strategy aligned with organizational growth objectives
• Drive annual budgeting, forecasting, and financial planning processes
• Monitor key financial metrics and take corrective action to meet business targets

Business Growth & Revenue

• Identify new growth opportunities — service line expansion, new centers/facilities, partnerships
• Drive patient volume growth, payer mix optimization, and revenue diversification
• Build and strengthen relationships with referring doctors, corporate tie-ups, insurance providers, and TPAs
• Monitor market trends, competitor activity, and healthcare industry developments

Operations Management

• Oversee day-to-day hospital/healthcare operations across departments (clinical, non-clinical, support services)
• Ensure operational efficiency, cost optimization, and resource utilization
• Drive process improvements to enhance patient experience and service delivery
• Ensure compliance with healthcare regulations, accreditation standards (NABH/JCI), and quality protocols

Team Leadership

• Lead, mentor, and manage cross-functional teams (clinical operations, medical staff coordination, finance, marketing, HR)
• Build a high-performance culture focused on accountability and patient-centric outcomes
• Collaborate closely with medical directors, department heads, and clinical leadership

Stakeholder Management

• Act as key liaison with the Board/Leadership team on business performance
• Manage relationships with vendors, government bodies, insurance companies, and healthcare partners
• Represent the organization in industry forums, conferences, and strategic partnerships

Required Skills & Qualifications

• MBA/PGDM (Healthcare Management, Hospital Administration, or General Management preferred)
• 12–18 years of experience, with at least 5+ years in a P&L ownership role within hospital/healthcare industry
• Strong understanding of healthcare business models, hospital operations, and regulatory landscape (NABH, clinical establishment act, insurance/TPA ecosystem)
• Proven track record of driving revenue growth and profitability
• Strong financial acumen — budgeting, forecasting, cost control, EBITDA management
• Excellent leadership, stakeholder management, and decision-making skills
• Experience in strategic planning, business development, and operational excellence
• Strong analytical and problem-solving abilities

Preferred Background

• Prior experience in oncology, multi-specialty hospitals, diagnostic chains, or healthcare delivery networks
• Experience managing multi-location/multi-unit operations is a plus