Chief Operating Officer

Asian Heart Institute and Research Center; Mumbai; On-site; INR 2,000,000 - 2,500,000; Full time

Job summary

Asian Heart Institute and Research Center in Mumbai is seeking a seasoned leader to oversee hospital operations. The ideal candidate has over 15 years of experience in healthcare management, with a strong background in driving patient care excellence and operational efficiency.

This pivotal role demands strategic thinking and demonstrated ability to lead teams, enhance patient experience, and drive operational growth. Candidates should hold an MBA or equivalent degree.

Qualifications

• 15+ years of leadership experience in hospital operations or healthcare management.
• At least 5 years leading a P&L.
• Experience in digital transformation and operational automation in healthcare is a plus.

Responsibilities

• Lead and optimize hospital operations for world-class patient care.
• Develop strategies for expanding non-cardiac specialties.
• Drive operational excellence and cost efficiencies.
• Ensure compliance with regulatory and accreditation requirements.
• Enhance patient experience through improved processes.
• Collaborate with medical leadership for quality standards.
• Oversee infrastructure and facilities for hospital growth.
• Manage financial performance and budgets.
• Build and mentor high-performing teams.

Skills

Leadership in hospital operations

Operational excellence

Patient care management

Digital transformation

Education

MBA / MHA / PGDM

Job description

Position

You will be responsible for overseeing daily operations, driving excellence in patient care, streamlining workflows, and spearheading growth initiatives. This is a leadership role requiring a strategic mindset, strong operational acumen, and the ability to foster a culture of continuous improvement.

Key Responsibilities

• Lead and optimize hospital operations, ensuring world‑class patient care and efficiency
• Develop and execute strategies for the expansion of non‑cardiac specialties
• Drive operational excellence, cost efficiencies, and process improvements
• Ensure compliance with all regulatory, legal, and accreditation requirements
• Enhance patient experience by improving clinical and administrative processes
• Collaborate with medical leadership to maintain the highest quality standards
• Oversee infrastructure, IT, and facilities to support hospital growth and modernization
• Manage financial performance, budgets, and cost control measures
• Build and mentor high‑performing teams across clinical and non‑clinical departments

Qualifications

• 15+ years of leadership experience in hospital operations or healthcare management, including at least 5 years leading a P&L
• Must possess an MBA / MHA / PGDM
• Experience in digital transformation and operational automation in healthcare is a plus