Business Lead

2070 Health Inc.; Gurugram District; On-site; INR 6,000,000 - 9,000,000; Full time

Job summary

2070 Health Inc. seeks an experienced Business Head to own end-to-end P&L for the organization, leading revenue growth and profitability in the hospital/healthcare space. You will drive strategic planning, budgeting, and operations across clinical and non-clinical teams.

The candidate should have 12–18 years in healthcare, with 5+ years in P&L roles, and a strong grasp of NABH, regulatory norms, and payer ecosystems. This is a high-impact leadership position in Gurgaon and related facilities.

Qualifications

• MBA/PGDM in healthcare management or general management preferred.
• 12–18 years of experience with at least 5+ years in a P&L ownership role within hospital/healthcare.
• Strong understanding of healthcare business models, hospital operations, and regulatory landscape (NABH, clinical establishment act, insurance/TPA ecosystem).
• Proven track record of driving revenue growth and profitability.
• Strong financial acumen — budgeting, forecasting, cost control, EBITDA management.
• Excellent leadership, stakeholder management, and decision-making skills.
• Experience in strategic planning, business development, and operational excellence.
• Strong analytical and problem-solving abilities.

Responsibilities

• Own complete P&L responsibility — revenue, cost management, EBITDA, and profitability targets
• Develop and execute business strategy aligned with organizational growth objectives
• Drive annual budgeting, forecasting, and financial planning processes
• Monitor key financial metrics and take corrective action to meet business targets
• Identify new growth opportunities — service line expansion, new centers/facilities, partnerships
• Drive patient volume growth, payer mix optimization, and revenue diversification
• Build and strengthen relationships with referring doctors, corporate tie-ups, insurance providers, and TPAs
• Monitor market trends, competitor activity, and healthcare industry developments
• Oversee day-to-day hospital/healthcare operations across departments
• Ensure operational efficiency, cost optimization, and resource utilization
• Drive process improvements to enhance patient experience and service delivery
• Ensure compliance with healthcare regulations, accreditation standards (NABH/JCI), and quality protocols
• Lead, mentor, and manage cross-functional teams
• Build a high-performance culture focused on accountability and patient-centric outcomes
• Collaborate closely with medical directors, department heads, and clinical leadership
• Act as key liaison with the Board/Leadership team on business performance
• Manage relationships with vendors, government bodies, insurance companies, and healthcare partners
• Represent the organization in industry forums, conferences, and strategic partnerships

Skills

P&L ownership

Strategic planning

Revenue growth

Leadership

Healthcare operations

Regulatory compliance

Budgeting

Education

MBA/PGDM (Healthcare Management)

Job description

Job Description:

About the Role

We are seeking an experienced and strategic Business Head to lead and own the end-to-end P&L responsibility for the organization/unit. The ideal candidate will have a strong background in the hospital and healthcare industry, with proven expertise in driving revenue growth, operational efficiency, and profitability while ensuring high standards of patient care and clinical excellence.

Key Responsibilities

Strategic & P&L Ownership

• Own complete P&L responsibility — revenue, cost management, EBITDA, and profitability targets
• Develop and execute business strategy aligned with organizational growth objectives
• Drive annual budgeting, forecasting, and financial planning processes
• Monitor key financial metrics and take corrective action to meet business targets

Business Growth & Revenue

• Identify new growth opportunities — service line expansion, new centers/facilities, partnerships
• Drive patient volume growth, payer mix optimization, and revenue diversification
• Build and strengthen relationships with referring doctors, corporate tie-ups, insurance providers, and TPAs
• Monitor market trends, competitor activity, and healthcare industry developments

Operations Management

• Oversee day-to-day hospital/healthcare operations across departments (clinical, non-clinical, support services)
• Ensure operational efficiency, cost optimization, and resource utilization
• Drive process improvements to enhance patient experience and service delivery
• Ensure compliance with healthcare regulations, accreditation standards (NABH/JCI), and quality protocols

Team Leadership

• Lead, mentor, and manage cross-functional teams (clinical operations, medical staff coordination, finance, marketing, HR)
• Build a high-performance culture focused on accountability and patient-centric outcomes
• Collaborate closely with medical directors, department heads, and clinical leadership

Stakeholder Management

• Act as key liaison with the Board/Leadership team on business performance
• Manage relationships with vendors, government bodies, insurance companies, and healthcare partners
• Represent the organization in industry forums, conferences, and strategic partnerships

Required Skills & Qualifications

• MBA/PGDM (Healthcare Management, Hospital Administration, or General Management preferred)
• 12–18 years of experience, with at least 5+ years in a P&L ownership role within hospital/healthcare industry
• Strong understanding of healthcare business models, hospital operations, and regulatory landscape (NABH, clinical establishment act, insurance/TPA ecosystem)
• Proven track record of driving revenue growth and profitability
• Strong financial acumen — budgeting, forecasting, cost control, EBITDA management
• Excellent leadership, stakeholder management, and decision-making skills
• Experience in strategic planning, business development, and operational excellence
• Strong analytical and problem-solving abilities

Preferred Background

• Prior experience in oncology, multi-specialty hospitals, diagnostic chains, or healthcare delivery networks
• Experience managing multi-location/multi-unit operations is a plus