Business Development & Store Manager

Parman Designs Llp; Ghitorni; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Parman Designs Llp in Delhi is seeking a proactive Business Development & Store Manager to drive showroom sales, manage client relationships, and oversee day-to-day showroom operations. The role focuses on generating new business, building relationships with architects and designers, and ensuring a premium client experience.

You will lead lead generation, coordinate with design and production teams, handle quotations and proposals, and ensure targets are met through effective CRM and reporting.

Qualifications

• Proven experience in business development and showroom sales.
• Ability to manage client relationships and generate leads.
• Strong communication and negotiation skills.
• Experience coordinating with design teams and vendors.
• Knowledge of CRM systems and sales reporting.

Responsibilities

• Generate leads through architects, interior designers, and luxury clients.
• Develop new business across luxury residential, hospitality, retail, and commercial projects.
• Build relationships with architects, designers, consultants, PMCs, and decision-makers.
• Conduct client meetings, site visits, and product demos.
• Manage showroom day-to-day operations and presentations.
• Convert showroom enquiries into sales and manage quotations.
• Maintain CRM records and sales pipeline.
• Represent the company at exhibitions and industry events.

Skills

Business Development

Sales & Negotiation

Showroom Management

Client Relationship Management

Lead Generation

Architect & Designer Networking

CRM Management

Sales Reporting

Product Presentation

Team Coordination

Job description

We are looking for a proactive and client-focused Business Development & Store Manager to manage business development, showroom sales, client relationships, and day-to-day showroom operations. The candidate will be responsible for generating new business, developing relationships with architects and designers, managing walk-in clients, driving sales, and ensuring smooth showroom operations.

Key Responsibilities

Business Development & Sales

• Generate leads through architects, interior designers, builders, contractors, developers, hospitality brands, and premium residential clients.
• Develop new business opportunities across luxury residential, hospitality, retail, commercial, and institutional projects.
• Build and maintain strong relationships with architects, designers, consultants, PMCs, and key decision-makers.
• Conduct client meetings, presentations, site visits, and product demonstrations.
• Understand project requirements and coordinate with design and production teams for suitable solutions.
• Prepare quotations, proposals, BOQs, and commercial offers.
• Manage the complete sales cycle from lead generation to closure and payment collection.
• Maintain an updated sales pipeline and follow up with prospects regularly.
• Achieve monthly and quarterly sales targets.
• Represent the company at exhibitions, design events, and industry networking forums.

Showroom / Store Management

• Manage the day-to-day functioning and presentation of the showroom.
• Welcome and assist walk-in clients, architects, designers, and other visitors.
• Explain products, materials, applications, customisation options, finishes, and benefits.
• Assist clients in selecting suitable products, colours, finishes, patterns, and applications.
• Convert showroom enquiries into sales and follow up on showroom-generated leads.
• Ensure samples, catalogues, material boards, and displays are properly arranged and maintained.
• Maintain records of showroom samples and products.
• Coordinate the issue, return, dispatch, and replenishment of samples.
• Track damaged, missing, outdated, or low-stock samples and arrange replacements.
• Ensure the showroom consistently reflects the company's brand and presentation standards.

Administration & Operations

• Maintain records of enquiries, client visits, samples, quotations, orders, and follow-ups.
• Coordinate with design, production, dispatch, and other internal teams.
• Manage showroom-related stationery, catalogues, samples, display materials, and operational requirements.
• Coordinate with housekeeping, maintenance, vendors, and service providers.
• Ensure the showroom remains organised, clean, and ready for client visits.

CRM & Reporting

• Maintain accurate CRM records for leads, client interactions, meetings, quotations, and follow-ups.
• Maintain a clear and updated sales pipeline.
• Prepare regular sales, enquiry, showroom, and follow-up reports.
• Track showroom enquiry and business-development lead conversions.
• Monitor pending quotations, payments, samples, and client requirements.

Key Skills

• Business Development & Sales
• Client Relationship Management
• Showroom / Store Management
• Lead Generation & Conversion
• Architect & Interior Designer Networking
• Negotiation & Communication Skills
• CRM Management
• Sales Reporting
• Product Presentation
• Team Coordination