Showroom Manager

Zenith Homes & Systems LLP; Faridabad District; On-site; INR 350,000 - 550,000; Full time

Job summary

Zenith Homes & Systems LLP in Faridabad, Haryana, invites a dynamic Showroom Sales Executive to manage day-to-day showroom operations, convert leads, and achieve sales targets. The ideal candidate has strong sales and business-development skills, excels in communication and negotiation, and understands networks among architects, dealers, builders in the local market.

Proficiency in MS Excel, CRM, and WhatsApp follow-ups is a plus.

Qualifications

• Strong sales and business-development skills required.
• Excellent communication and negotiation abilities.
• Experience with architect/dealer/builder networks in local market.
• Ability to manage multiple leads and follow-ups systematically.

Responsibilities

• Manage day-to-day showroom operations.
• Generate and convert walk-in, digital and reference-based leads.
• Achieve monthly and annual sales targets.
• Handle customers from initial enquiry through quotation and closure.
• Coordinate with sales, measurement, installation and service teams.
• Maintain lead records and sales pipeline.
• Monitor competitor activities and market trends.

Skills

Sales & business development

Communication & negotiation

Architect/dealer/builder networks

Lead management & follow-ups

Customer closing skills

WhatsApp follow-up

Tools

MS Excel

CRM

WhatsApp

Job description

Key Responsibilities

• Manage the day-to-day operations of the showroom.
• Generate and convert walk-in, digital and reference-based leads.
• Achieve monthly and annual sales targets.
• Handle customers from initial enquiry through quotation and closure.
• Understand customer requirements and recommend appropriate solutions.
• Prepare and follow up on quotations and ensure timely closures.
• Coordinate with the sales team, measurement, installation and service teams.
• Conduct regular follow-ups with architects, interior designers, builders and contractors to generate business.
• Maintain strong relationships with existing and prospective customers.
• Ensure the showroom is professionally maintained and products/displays are presented as per standards.
• Maintain lead records, sales pipeline and daily/weekly/monthly reports.
• Monitor competitor activities, pricing and market trends.
• Handle customer concerns and ensure timely resolution.
• Train and motivate showroom sales executives.
• Ensure achievement of individual and team sales targets.

Candidate Profile

The ideal candidate should have:

• Strong sales and business-development skills.
• Excellent communication and negotiation abilities.
• Experience in windows & doors, uPVC/aluminium, tiles, sanitaryware, modular kitchens, furniture, interiors or other premium building products.
• Good knowledge of architect/dealer/builder networks in the local market.
• Ability to manage multiple leads and follow-ups systematically.
• Strong customer-handling and closing skills.
• Good working knowledge of MS Excel, CRM and WhatsApp-based customer follow-up.
• A confident, presentable and target-oriented personality.

Key Performance Indicators

KPI Measurement Sales, Target Monthly achievement Lead Conversion Enquiry Order Follow-up Pending leads / quotations Average Order Value Monthly New Business Architects / Builders / Referrals Customer Satisfaction Role & responsibilities