Showroom Manager

Kalpakaaru Projects; New Delhi, Gurugram District; On-site; INR 600,000 - 900,000; Full time

Job summary

Kalpakaaru Projects in Delhi seeks a showroom leader to manage day-to-day operations, drive sales of premium modular kitchens, wardrobes and furniture, and ensure an exceptional walk-in experience for clients. You will lead the sales and design team, coordinate with installation, and maintain displays, samples, and CRM records while achieving target metrics.

The ideal candidate has 4–7 years of retail management or high-end sales experience, with a background in interior design or business

Qualifications

• 4–7 years of retail management or high-end sales in modular kitchens, wardrobes or premium furniture.
• Graduate degree or Diploma in Interior Design / Business Management preferred.
• Strong space planning and hardware knowledge.
• Excellent communication, negotiation and leadership abilities.
• Proficient with CRM tools and basic computer reporting.

Responsibilities

• Showroom operations and visual merchandising: maintain displays, pristine samples and report daily.
• Sales leadership and consultative closing: greet clients and explain materials and finishes.
• Team management: supervise showroom staff, track activity and CRM updates.
• Project handoff coordination: ensure smooth transition from design to site execution.

Skills

Sales leadership

Client consultation

CRM proficiency

Team management

Space planning

Hardware knowledge

Education

Interior design degree/diploma

Tools

CRM software

Reporting tools

Job description

Role Summary

Manage day-to-day showroom operations, lead the sales and design team, and act as the primary consultative closer for high-end modular kitchens, custom wardrobes, and freestanding furniture. Ensure an exceptional walk-in experience, target achievement, and seamless coordination between client design sign-offs and back-end delivery.

Key Responsibilities

• Showroom Operations & Visual Merchandising: Maintain displays, ensure sample kitchens and wardrobes are pristine, and manage inventory and daily reporting.
• Sales Leadership & Consultative Closing: Greet walk-in clients, architects, and interior designers, explaining technical nuances of materials (e.g., HDHMR, acrylic, PU finish, hardware brands like Hettich or Blum).
• Team Management: Supervise showroom sales executives, interior designers, and support staff, tracking daily activity metrics and CRM updates.
• Project Handoff Coordination: Coordinate with the technical/installation teams to ensure smooth transition from initial 3D design presentation to final site execution and client handover.

Key Requirements & Qualifications

• Experience: 4 to 7 years of retail management or high-end consultative sales experience in modular kitchens, wardrobes, or premium furniture. additionally experience in selling high-ticket luxury retail, premium modular kitchens, or custom home interior sales will be preferable.
• Education: Graduate degree or Diploma in Interior Design / Business Management is preferred.
• Skills:
  • Strong understanding of space planning, modular materials, and hardware specifications.
  • Excellent communication, negotiation, and leadership abilities.
  • Proficiency with CRM tools and basic computer reporting.