Business Development Specialist

Teertham Technologies Private Limited; Delhi; On-site; INR 300,000 - 540,000; Full time

Job summary

Teertham Technologies Private Limited seeks a dynamic Puja Sales Counsellor to handle inbound and outbound leads interested in pujas at customers' premises. You will guide clients through booking, explain packages, and coordinate priest arrangements to close sales while meeting revenue targets.

The role requires strong communication, persuasion, and the ability to work with regional language contexts. Freshers with strong communication skills may also apply.

Qualifications

• Excellent verbal and written communication.
• Ability to persuade and resolve objections calmly.
• Experience using CRM systems to track calls and bookings.

Responsibilities

• Call and follow up with leads interested in pujas.
• Understand customer requirements (puja type, date, location, rituals).
• Explain packages, pricing, priest arrangements clearly and convincingly.
• Address customer queries with patience and clarity.
• Convert leads into confirmed bookings and ensure timely payment collection.
• Maintain records of calls, bookings and follow-ups in CRM.

Skills

Communication skills

Persuasion skills

CRM handling

Regional language proficiency

Closing deals over calls

Problem-solving

Tools

CRM software

Job description

We are looking for a dynamic and result-oriented Puja Sales Counsellor to handle inbound and outbound leads from customers who have shown interest in booking pujas or conducting pujas at their premises. The role involves understanding customer requirements, explaining puja details, guiding them through the booking process, and closing sales to achieve company revenue targets.

Key Responsibilities

Call and follow up with leads who have expressed interest in booking pujas.

Understand customer requirements related to puja type, date, location, and rituals.

Explain puja packages, procedures, pricing, benefits, and priest arrangements clearly and convincingly.

Address customer queries and objections with patience and clarity.

Convert leads into confirmed bookings and ensure timely payment collection.

Maintain accurate records of calls, bookings, and follow-ups in CRM or tracking systems.

Coordinate with internal teams (operations/priests/support) to ensure smooth execution of booked pujas.

Achieve daily, weekly, and monthly sales and revenue targets.

Provide excellent customer experience and build long-term relationships.

Strong communication and persuasion skills (regional language proficiency preferred).

Sales-oriented mindset with ability to close deals over calls.

Good understanding of Hindu pujas and rituals (or willingness to learn).

Customer-focused approach with problem-solving abilities.

Ability to handle objections and negotiate confidently.

Basic computer knowledge and CRM handling skills.

Eligibility & Experience

2–3 years of experience in tele-sales, inside sales, or customer counseling (religious services or service industry preferred).

Freshers with strong communication skills may also apply.

Number of calls made and leads followed up.

Conversion rate from leads to bookings.

Revenue achieved vs assigned targets.

Customer satisfaction and repeat bookings.

What We Offer

Fixed salary + attractive performance-based incentives.

Training on puja services and sales processes.

Growth opportunities within the organization.

Supportive and spiritually driven work environment.