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ClicZeo in India is seeking a customer advisor to guide shoppers through our range of spiritual products, including rudraksha, gemstones, yantras and puja items. You will listen to each need, explain the product's tradition and correct usage, and help customers choose items that fit their intent.
You will close orders, confirm delivery details, and follow up with customers for festivals and repeat purchases, while recording every interaction in the CRM.
You will advise customers on our range of spiritual products — rudraksha, gemstones, yantras, puja items and related offerings — and help them choose what suits their intent. Leads come from our own campaigns, so you are speaking to people who have already shown interest.
This is a role that needs sensitivity. Customers often call about something personal — a family matter, a career decision, a period of difficulty. Recommend what genuinely fits and be straight about what a product is: an item of faith and tradition, not a guaranteed outcome. We do not promise results, and neither should you.