Sr Tele Sales/Support Executive

NoeticMinds Consulting; Mumbai; On-site; INR 300,000 - 500,000; Full time

Benefits offered by this job

Performance-based bonuses

Growth opportunities

Supportive leadership

Job summary

NoeticMinds Consulting is seeking a Senior TeleSales Executive to manage inbound and outbound calls, educate customers about our client’s services, and upsell suitable packages. The ideal candidate will have strong sales acumen and excellent communication skills in Marathi and Hindi.

This role offers competitive salary based on experience with attractive incentives, performance-based bonuses, and opportunities for career progression in a fast-paced startup environment.

Qualifications

• Minimum 2–4 years of TeleSales / Inside Sales experience in service-based or B2C sectors.
• Proven track record of meeting or exceeding sales targets.
• Ability to multitask and manage customer pipelines effectively.

Responsibilities

• Make outbound calls to potential customers to explain services and benefits.
• Handle inbound inquiries professionally and provide accurate information.
• Upsell and cross-sell value-added services effectively.
• Achieve or exceed monthly sales targets.

Skills

TeleSales experience

Excellent communication in Marathi

Excellent communication in Hindi

Persuasion skills

Negotiation skills

Ability to understand customer behavior

Job description

The Senior TeleSales Executive will be responsible for handling inbound & outbound calls, educating customers about our client’s services, identifying their requirements, and upselling the most relevant service packages. The role requires a blend of customer‑centric communication and strong sales acumen.

This is a senior role and demands high energy, excellent language proficiency, and a strong ability to convert leads into revenue.

Key Responsibilities

• Make outbound calls to potential customers to explain our client’s services, pricing, and benefits.
• Handle inbound inquiries professionally and provide clear, accurate information.
• Understand customer needs and recommend suitable service packages.
• Upsell and cross‑sell value‑added services effectively.
• Maintain strong follow‑up discipline to convert warm leads into successful closures.
• Achieve or exceed monthly sales targets and performance metrics.
• Update CRM systems with call summaries, lead status, and customer details.
• Handle customer objections confidently and deliver persuasive pitches.
• Collaborate with internal teams to ensure smooth service delivery.
• Maintain professional communication aligned with company standards.

Requirements

• Minimum 2–4 years of TeleSales / Inside Sales experience, preferably in service-based or B2C sectors.
• Excellent communication skills in:
• Marathi
• Hindi
• Strong persuasion, negotiation, and upselling skills.
• Ability to understand customer behavior and adapt sales techniques accordingly.
• Proven track record of meeting or exceeding sales targets.
• Ability to multitask, stay organized, and manage customer pipelines effectively.
• Comfortable working in a fast-paced, target-driven environment.

We are hiring for our client Rastafari Wellness, who is a fast-paced startup based in Dadar, Mumbai.

Competitive salary based on experience + attractive incentives.

Performance-based bonuses and growth opportunities.

Work with a fast-growing Ayurvedic brand.

Clear career progression for high performers.

Supportive leadership and professional growth environment.