Business Development Representative — Yuko Loyalty (India)

Cartrabbit Technologies Pvt. Ltd.; Pune District; On-site; INR 300,000 - 480,000; Full time

Job summary

Yuko Loyalty in Pune is seeking a Business Development Representative to be the first point of contact for India's fast-growing D2C brands. This full-time, office-based role includes structured training and handoffs of booked demos to the Business Development Manager.

You will identify brands, conduct outbound outreach via calls, email, LinkedIn and WhatsApp, and qualify opportunities with complete context for smooth transitions.

Qualifications

• Graduate degree in any discipline.
• Fluency in English and Hindi, spoken and written.
• Strong communication skills with senior decision-makers.
• Comfort with high-volume outbound work and handling rejection.
• Curiosity about eCommerce and how D2C brands grow.
• Self-driven, organized, and accountable to numbers.
• Willingness to work from Pune office full-time.

Responsibilities

• Identify and research D2C brands running on Shopify using LinkedIn Sales Navigator, BuiltWith, and industry networks.
• Run outbound outreach through calls, email, LinkedIn, and WhatsApp to founders, CMOs, Heads of eCommerce, and Growth leads.
• Hold discovery conversations to understand each brand's retention challenges and current tool stack.
• Qualify opportunities and book demos for the Business Development Manager.
• Handover qualified opportunities with complete context for next steps.
• Present Yuko Loyalty as a driver of repeat purchases, not just another app.
• Keep CRM activity, lead status, and handoffs accurate.

Skills

English communication

Hindi communication

Outbound calling

Strong communication

Curiosity about eCommerce

Self-driven

Organized and numbers-driven

Education

Graduate degree

Tools

Shopify

LinkedIn prospecting

CRM tools

Job description

Business Development Representative — Yuko Loyalty (India)

Location: Pune (Work from Office only) Employment: Full-time Experience: Freshers

About Yuko Loyalty

Yuko Loyalty is a customer retention platform for Shopify merchants. It brings loyalty programs, reviews, referrals, and memberships into a single app. Yuko Loyalty is built by Cartrabbit, a product company that builds eCommerce software for merchants worldwide.

We are growing our presence among India's D2C brands. We are hiring a Business Development Representative to build that pipeline from the ground up.

The Role

You will be Yuko Loyalty's first point of contact with India's fast-growing D2C brands. You will identify the right brands and start conversations with their decision‑makers. You will qualify genuine opportunities and hand them over to our Business Development Manager as booked demos. This is a target-driven role with clear, measurable outcomes and structured training from day one.

What You Will Do

• Identify and research D2C brands running their online stores on Shopify, using LinkedIn Sales Navigator, BuiltWith, and industry networks
• Run outbound outreach through calls, email, LinkedIn, and WhatsApp to founders, CMOs, Heads of eCommerce, and Growth leads
• Hold discovery conversations to understand each brand's retention challenges, repeat purchase behaviour, and current tool stack
• Qualify opportunities against defined criteria and book demos for the Business Development Manager
• Hand over every qualified opportunity with complete context: the brand's profile, the stakeholders involved, their pain points, and the next step agreed
• Present Yuko Loyalty as a way to drive repeat purchases, lifetime value, and retention, not as just another app
• Keep activity, lead status, and handoff records accurate in the CRM
• Share market feedback, objections, and competitor insights with the sales, product, and marketing teams

What Success Looks Like

• Weeks 1–2: Complete training on the product, the target customer profile, and the sales process. Learn the CRM and prospecting tools. Build a researched list of target Shopify D2C brands.
• Weeks 3–6: Start outbound outreach and meet weekly activity targets. Book your first qualified demos.
• Weeks 7–12: Consistently meet weekly targets for qualified demos accepted by the Business Development Manager.

What We Are Looking For

Must-have

• A graduate degree in any discipline
• Fluency in English and Hindi, spoken and written
• Strong communication skills and confidence on calls with senior decision-makers
• Comfort with high-volume outbound work and with handling rejection
• Curiosity about eCommerce and how D2C brands grow
• Self-driven, organised, and accountable to numbers
• Willingness to work from our Pune office full-time

Good to have

• An engineering or IT background
• Up to 1 year of experience at a D2C or eCommerce brand
• Internship experience in sales, business development, or customer-facing roles
• Familiarity with Shopify, LinkedIn prospecting, or CRM tools