Growth Consultant Job ID: 364554

ShopDeck. The Company; Bengaluru; On-site; INR 600,000 - 900,000; Full time

Job summary

ShopDeck in Bengaluru (In‑Office) is seeking a Growth Consultant to own and drive revenue growth for 25+ first‑time online brands, focusing on building strong relationships with sellers and scaling their D2C sales.

You will analyze performance metrics, report findings, and collaborate with Design, Ops, Tech and Support to implement strategies that boost profitability. The role requires clear communication in English and Hindi and a track record in B2B SaaS sales.

Qualifications

• Strong communication skills in English and Hindi.
• Good analytical skills in English and Hindi.
• B Tech or BBA degree preferred.

Responsibilities

• Client Relationship Management: serve as the main point of contact for our sellers and maintain long-term relationships.
• Performance Tracking & Reporting: monitor KPIs, analyze data to identify growth opportunities, and provide regular updates.
• Profitability & Growth Oversight: drive revenue growth, improve cost efficiency, and boost profitability for assigned accounts.
• Cross-Functional Collaboration: work with Design, Ops, Tech and Support to enhance brand presence and customer engagement.

Skills

Communication skills

Analytical skills

English

Hindi

Education

B Tech / BBA

Job description

What do we do

What do we do: ShopDeck helps e-commerce merchants set up and manage their D2C storefront “profitably”.

Proposition for merchants

Proposition for merchants: D2C selling made as easy as selling on e-com marketplaces

Why build this

• India’s D2C wave has been limited to venture‑funded D2C brands today
• The art of selling on your own website is not democratised. There are ~500k-1M sellers who can sell D2C but can at best sell on marketplaces
• Philosophically – we feel brand owners should spend most of their time on the product and not on channel optimisation
• Shopify / Status‑quo software solve for workflow management of storefront but don’t do enough on “helping” merchants sell well!

Our proposition

We have a software + services proposition for the merchant with the goal of optimising for the merchant's profitability. Our product is an all‑in‑one software stack that gives merchants everything they need to sell D2C, i.e. Storefront, Shipping, Marketing integrations, Communication. Our services layer works on top of this software stack to achieve profitability for merchants. Here, we combine 4 key roles in classic e‑commerce setup, all relevant for any D2C brand:

• Marketing manager ("top of the funnel")
• Category manager ("products/merchandising")
• Product manager ("website/app metrics")
• Ops manager ("shipping metrics")

Our services layer measures metrics across all these buckets to optimise and take appropriate actions for merchant’s profitability. Over time, the goal is to productise our services layer – which we believe will move the baseline of what merchants expect from a storefront software.

Role: Growth Consultant

We are looking for enthusiastic folks to join us as Growth Consultant. You will be primarily responsible to own and drive revenue growth of 25+ first‑time online brands.

What You'll Do (Key Responsibilities)

• Client Relationship Management: serve as the main point of contact for our sellers, ensuring strong, long‑term relationships and consistent communication.
• Performance Tracking & Reporting: monitor key performance metrics, analyze data to identify growth opportunities, and provide regular performance updates.
• Profitability & Growth Oversight: manage the financial performance of assigned accounts, focusing on driving revenue growth, cost efficiency and profitability.
• Cross‑Functional Collaboration: work closely with Design, Ops, Tech and Support teams to execute strategies that enhance brand presence and customer engagement.

Experience & Background

• Strong communication skills (English & Hindi)
• Good analytical skills (English & Hindi)
• B Tech / BBA (Preferred)

Location & Ideal Candidate

Location: Bangalore (In‑Office), 6 days working.
Ideal Candidate: 1+ years of full‑time experience in Sales, Key Account Management, Customer Success in B2B SaaS companies.

At ShopDeck, you’ll

• Impact Lives: help hundreds of sellers grow their brands online
• Innovate Fearlessly: experiment, learn, and push boundaries.
• Thrive Together: work with diverse, driven minds in a culture of care and boldness.

If you’re curious, driven, and ready to take on big challenges, ShopDeck is where you belong!

Equal Opportunity Employer

We are an equal opportunity employer and encourage all qualified applicants to apply, regardless of race, colour, religion, gender, disability status, or any other characteristic protected by law.