Business Development Manager – SaaS Telephony Business

Teeoff Technologies; Gurugram District; On-site; INR 1,000,000 - 1,500,000; Full time

Benefits offered by this job

Competitive compensation with performance-linked incentives

High-visibility role with growth potential

Collaborative work environment

Job summary

A SaaS solutions provider is seeking a motivated Business Development Manager in Gurugram. The ideal candidate will have 3–4 years of experience in SaaS or telephony solutions, strong skills in client acquisition, and a proven track record in building and managing relationships with B2B clients. This role offers competitive compensation and an entrepreneurial environment with growth opportunities.

Qualifications

• 3–4 years of experience in SaaS, CPaaS, or VoIP/telephony business development.
• Proven track record in B2B sales and client acquisition.

Responsibilities

• Drive client acquisition for telephony SaaS solutions.
• Build and manage a sales pipeline.
• Own revenue targets and ensure growth.
• Conduct market research to identify new opportunities.

Skills

Business development skills

Negotiation skills

Strong communication

Stakeholder management

Agile mindset

Education

Bachelor’s degree in Engineering, Technology, or Telecom

MBA or business certification

Tools

CRM systems

VoIP platforms

Job description

Overview

We are seeking a motivated and results-driven Business Development Manager to support and grow our SaaS-based Telephony business. The ideal candidate will have experience in SaaS or telephony solutions, strong business development skills, and a proven ability to acquire and manage B2B clients. This role requires an entrepreneurial mindset, hands-on execution, and the ability to work closely with cross-functional teams.

Location: Gurugram

Department: Business & Strategy

Experience Required: 3–4 Years

Reports To: AVP – Business & Strategy

Responsibilities

• Drive client acquisition efforts across industries for our telephony SaaS solutions.
• Build and manage a robust sales pipeline, from lead generation to deal closure.
• Own revenue targets and deliver consistent growth.
• Assist in defining GTM strategies, pricing models, and competitive positioning.
• Conduct market research and identify new opportunities for expansion.
• Develop and maintain strong relationships with enterprise and mid-market clients.
• Ensure high levels of customer satisfaction and identify upselling/cross-selling opportunities.
• Work closely with product and tech teams to share customer feedback and align offerings with market needs.
• Support in identifying feature gaps and competitive advantages.
• Assist in building alliances with telecom operators, CPaaS providers, and solution vendors to expand market reach.
• Monitor and report on KPIs such as new client acquisition, pipeline growth, revenue contribution, customer retention, and growth metrics (CAC, LTV, MRR).

Requirements

Experience

• 3–4 years of total experience in SaaS, CPaaS, or VoIP/telephony business development.
• Proven track record in B2B sales, client acquisition, and revenue delivery.

Knowledge

• Familiarity with SIP, VoIP, cloud telephony platforms (e.g., Twilio, Exotel, Knowlarity).
• Understanding of CRM/ERP integrations, IVR systems, and API-based communications platforms.

Skills

• Strong business development and negotiation skills.
• Excellent communication and stakeholder management abilities.
• Startup mindset – agile, resourceful, and outcome-driven.

Preferred Qualifications

• Bachelor’s degree in Engineering, Technology, or Telecom.
• MBA or business certification.
• Prior experience in SaaS startups, CPaaS providers, or telecom tech firms.

What We Offer

• High-visibility role with strong growth potential.
• Competitive compensation with performance-linked incentives.
• Entrepreneurial and collaborative work environment in a fast-growing AI & telecom venture.