Sales Manager - CPaaS / UCaaS

UCaaS Communication; Chennai; Hybrid; INR 600,000 - 1,000,000; Full time

Benefits offered by this job

Incentives

Hybrid/onsite/remote options

Global exposure

Career growth

Job summary

UCaaS Communication in Chennai is seeking an experienced Sales Manager to drive CPaaS, UCaaS and CCaaS solutions for enterprise clients in Tamil Nadu. You will own the full sales cycle, build a regional pipeline, and collaborate with product/tech teams on integrations and compliance.

The ideal candidate has 2+ years in B2B telecom or SaaS sales, a network of Chennai/South India clients, and strong negotiation skills.

Qualifications

• B2B sales experience in CPaaS/UCaaS/telecom or SaaS.
• Existing network of enterprise clients and decision makers in Chennai and South India.
• Knowledge of SMS gateways, WhatsApp API, VoIP/SIP, and regulatory compliance.
• Track record of meeting or exceeding sales targets.
• Strong communication, presentation and negotiation skills.

Responsibilities

• Drive new business for CPaaS and UCaaS/CCaaS solutions in the region.
• Identify, prospect and close enterprise and mid-market accounts in target sectors.
• Own the full sales cycle: lead gen, demos, proposals, pricing and closure.
• Build pipeline and achieve monthly/quarterly revenue targets.
• Coordinate with product/technical teams on integrations and onboarding.
• Grow existing accounts via upselling and cross-selling.
• Monitor market trends and competitor pricing in the local CPaaS/UCaaS market.

Skills

B2B sales

CPaaS

UCaaS

CCaaS

Enterprise sales

Negotiation

Job description

About the opportunity

We are part of an established international telecom group with 20+ years in the global market, selling CPaaS, UCaaS and CCaaS solutions in India and around the world, and working with major Mobile Network Operators (MNOs) worldwide. We are looking for an experienced Sales Manager based in Chennai to build and grow our business in the region.

Role & responsibilities

• Drive new business for CPaaS products (Bulk/A2P SMS, WhatsApp Business API, RCS, Voice/OBD, OTP, Email) and UCaaS/CCaaS (cloud telephony, cloud contact center, unified communications)
• Identify, prospect and close enterprise and mid-market accounts across BFSI, e-commerce, fintech, healthcare, D2C, edtech and aggregators
• Own the full sales cycle: lead generation, product demos, solution proposals, pricing, negotiation and closure
• Build a strong pipeline and consistently achieve monthly/quarterly revenue targets
• Work with product and technical teams on API integrations, onboarding and DLT/TRAI compliance for customers
• Grow existing accounts through upselling and cross-selling
• Track market trends, competitor pricing and customer needs in the Indian CPaaS/UCaaS market

Preferred candidate profile

• 2+ years of B2B sales experience selling CPaaS, UCaaS, CCaaS, cloud telephony, bulk SMS or telecom/SaaS solutions
• Existing network of enterprise clients and decision makers in Chennai and South India
• Good understanding of SMS gateways, A2P messaging, WhatsApp Business API, VoIP/SIP and DLT regulations
• Proven track record of meeting or exceeding sales targets
• Excellent communication, presentation and negotiation skills
• Self-driven, entrepreneurial mindset; comfortable building a new market

Perks and benefits

• Salary as per industry standards, no bar for the right candidate, plus attractive incentives
• Flexible work: hybrid, onsite or remote options (base location Chennai)
• Global exposure working with leading telecom operators and enterprise clients
• Fast career growth as the India business scales