Business Development Manager-General Staffing

Firstmeridian Global Services; Bengaluru, Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Firstmeridian Global Services is seeking a results-driven professional to lead business development in General Staffing and Recruitment in Bengaluru. You will identify and onboard new clients, manage end-to-end client relationships, and coordinate with delivery teams to fulfill requirements.

The role emphasizes achieving YOY growth, handling multi-client portfolios, and overseeing billing and collections while expanding managed services opportunities.

Qualifications

• Proven track record in general staffing and recruitment sales.
• Experience in acquiring and signing new accounts.
• Strong ability to build and manage stakeholder relationships.

Responsibilities

• Drive business development in General Staffing & Recruitment.
• Identify, prospect and onboard new clients/accounts.
• Lead end-to-end client management and relationship building.
• Coordinate with delivery and recruitment teams to fulfill requirements.
• Manage client expectations and ensure satisfaction and retention.
• Oversee billing, collections and payment follow-ups.

Skills

General Staffing Sales

New Client Acquisition

Stakeholder Management

Negotiation

Communication

Multi-client Management

Managed Services Experience

Billing & Collections

Education

Bachelor's degree

Job description

Roles and Responsibilities:

• Drive business development initiatives in the General Staffing & Recruitment segment.
• Identify, prospect, and onboard new clients/accounts to expand the organization's business portfolio.
• Lead the end-to-end client management process, including stakeholder management and relationship building.
• Work closely with the delivery and recruitment teams to ensure consistent and timely fulfillment of client requirements.
• Manage client expectations and ensure high levels of customer satisfaction and retention.
• Oversee commercial aspects including billing, collections, and payment follow-ups.
• Develop and maintain strong relationships with key client stakeholders and decision-makers.
• Own and achieve Year-on-Year (YOY) business growth and revenue targets.
• Drive growth across both volume and value-based business opportunities.
• Identify opportunities to expand existing accounts through cross-selling and up-selling of staffing solutions.
• Contribute to the growth and expansion of the Managed Services business.
• Prepare business plans, sales strategies, and regular performance updates for management.

Required Skillset:

• Strong experience in General Staffing and Recruitment sales/business development.
• Proven track record of new client acquisition and account sign-ups.
• Strong stakeholder management and relationship-building skills.
• Excellent communication, negotiation, and presentation abilities.
• Strong sales orientation with a proven ability to achieve revenue targets.
• Ability to manage multiple clients and stakeholders effectively.
• Experience in handling managed services/staffing solutions will be highly preferred.
• Strong commercial acumen with an understanding of billing and collection processes.
• Result-oriented, proactive, and capable of working in a target-driven environment.

Candidate Profile:

• A Graduate degree from a recognized institution.
• 5+ years of relevant experience in Non-IT Staffing, Recruitment, or Workforce Solutions.
• Demonstrated experience in business development, client acquisition, and account management.
• Experience managing both business growth and client relationships.

Candidates with experience in Managed Services will have an added advantage.