Business Development Manager-Freight_Chennai

Nexus Manpower Solutions; Chennai District; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Nexus Manpower Solutions in Chennai is seeking a project logistics professional to strengthen business development and customer engagement across Air & Ocean freight. The role emphasizes identifying opportunities, building proposals, and supporting revenue growth while maintaining top service standards.

You will work with operations, procurement, and finance to align customer needs with delivery capabilities, manage multimodal shipments, and provide market insights to guide strategic decisions.

Qualifications

• Bachelor's degree in Business Administration, Logistics, or related field.
• Postgraduate qualification preferred in Business Management, Logistics, or supply chain.
• 4+ years in sales, business development, or project logistics.
• Experience coordinating multimodal transportation and project cargo.
• Strong understanding of Air & Ocean freight forwarding processes.

Responsibilities

• Drive sales and support proposals, pricing, and presentations.
• Manage customer relationships and develop tailored logistics solutions.
• Coordinate with operations for seamless project execution.
• Monitor market trends and support commercial planning.
• Collaborate with cross-functional teams and partners.
• Ensure compliance with governance and documentation standards.

Skills

Relationship building

Negotiation

Customer focus

Market analysis

Stakeholder management

Education

Bachelor's degree in Business Administration

Postgraduate qualification in Logistics or Supply Chain

Tools

CRM software

Microsoft Excel

ERP systems

Job description

You will be contributing to that vision by

1. Business Development and Sales Support

• Support business development initiatives focused on project logistics opportunities across the Air & Ocean division.
• Identify and evaluate new business opportunities, customer requirements, and market trends within the project logistics sector.
• Assist in developing customer proposals, pricing strategies, and commercial presentations.
• Build and maintain strong customer relationships to support long‑term business partnerships.
• Contribute to achieving sales targets, revenue objectives, and business growth initiatives.

2. Customer Relationship Management

• Act as a key point of contact for customers and stakeholders related to project logistics activities.
• Understand customer operational requirements and support the development of customized logistics solutions.
• Ensure high levels of customer satisfaction through proactive engagement and responsive service support.
• Coordinate customer meetings, business reviews, and commercial discussions.
• Strengthen customer relationships through effective communication and service excellence.

3. Project Coordination and Operational Alignment

• Collaborate with operations teams to ensure seamless execution of project logistics activities.
• Support coordination related to specialized cargo movements, multimodal transportation, and shipment planning.
• Ensure alignment between customer commitments, operational capabilities, and project timelines.
• Monitor project progress and support issue resolution and operational escalation management.
• Contribute to process improvements focused on operational efficiency and customer experience.

4. Market Intelligence and Commercial Analysis

• Monitor market trends, competitor activities, and industry developments within project logistics and freight forwarding sectors.
• Support commercial analysis, business reporting, and pipeline management activities.
• Identify opportunities for market expansion, service diversification, and strategic customer engagement.
• Assist in maintaining accurate sales forecasts, customer records, and business performance reports.
• Provide market insights and operational feedback to support strategic decision-making.

5. Stakeholder and Cross‑Functional Collaboration

• Work closely with operations, finance, customer service, procurement, and project management teams to support business objectives.
• Ensure effective communication and coordination across internal and external stakeholders.
• Collaborate with transport partners, vendors, shipping lines, and logistics providers where required.
• Support leadership teams in customer engagement and commercial planning activities.
• Foster a collaborative and customer‑focused work environment across teams.

6. Compliance and Governance

• Ensure adherence to organizational policies, commercial governance standards, and operational procedures.
• Support compliance with transportation regulations, documentation standards, and contractual requirements.
• Maintain accurate business records, reporting processes, and customer documentation.
• Promote transparency, accountability, and professionalism across all sales and customer interactions.
• Ensure ethical business practices and governance excellence within project logistics operations.

What skills & experience you will bring to us

• Bachelors degree in Business Administration, Logistics, Supply Chain Management, Marketing, Engineering, or related discipline
• Postgraduate qualification in Business Management, Logistics, Supply Chain, or related field preferred
• 4+ years of experience in sales, business development, project logistics, or freight forwarding operations
• Proven experience supporting project logistics, specialized cargo, or multimodal transportation activities
• Strong understanding of Air & Ocean freight forwarding processes, project cargo operations, and supply chain management
• Experience managing customer relationships, commercial proposals, and operational coordination activities
• Strong analytical, organizational, and problem‑solving capabilities
• Excellent communication, stakeholder management, and negotiation skills
• Ability to manage multiple priorities within fast‑paced operational environments
• Strong customer‑centric mindset and commercial acumen.