Business Development Manager - BPO

B2C Solutions Wll; Mohali; On-site; INR 600,000 - 1,000,000; Full time

Job summary

B2C Solutions Wll in Mohali is seeking a results-driven sales professional to generate new business opportunities in domestic and international markets. You will identify prospective clients across E-commerce, BFSI, Telecom, Healthcare, Travel, Logistics and Retail; develop sales strategies; build a strong pipeline.

Responsibilities include client meetings, proposals, RFP/RFI responses, contracts, negotiations, and collaborating with Operations, HR, Quality, IT, and Transition teams to ensure

Qualifications

• Bachelor's degree in Business Administration, Marketing, Sales, or related field. MBA preferred.
• 510 years of experience in BPO/KPO/ITES business development.
• Strong B2B sales, negotiation, presentation, CRM, and relationship management skills.

Responsibilities

• Generate new business opportunities in Domestic and International markets.
• Identify potential clients across industries such as E-commerce, BFSI, Telecom, Healthcare, Travel, Logistics, and Retail.
• Develop and execute sales strategies to achieve revenue and profitability targets.
• Build and maintain a strong sales pipeline through networking, referrals, cold calling, email campaigns, LinkedIn outreach, and industry events.
• Conduct client meetings, presentations, and solution demonstrations.
• Prepare commercial proposals, RFP/RFI responses, and contracts.
• Negotiate pricing, service levels, and commercial terms.
• Achieve monthly, quarterly, and annual sales targets.
• Collaborate with Operations, HR, Quality, IT, and Transition teams for successful client implementation.

Skills

B2B sales

Negotiation

Presentation

CRM

Relationship management

Education

Bachelor's Degree in Business Administration, Marketing, Sales, or related field

MBA preferred

Job description

Key Responsibilities

• Generate new business opportunities in Domestic and International markets.
• Identify potential clients across industries such as E-commerce, BFSI, Telecom, Healthcare, Travel, Logistics, and Retail.
• Develop and execute sales strategies to achieve revenue and profitability targets.
• Build and maintain a strong sales pipeline through networking, referrals, cold calling, email campaigns, LinkedIn outreach, and industry events.
• Conduct client meetings, presentations, and solution demonstrations.
• Prepare commercial proposals, RFP/RFI responses, and contracts.
• Negotiate pricing, service levels, and commercial terms.
• Achieve monthly, quarterly, and annual sales targets.
• Collaborate with Operations, HR, Quality, IT, and Transition teams for successful client implementation.

Qualifications & Skills

Bachelor's Degree in Business Administration, Marketing, Sales, or related field. MBA preferred.

510 years of experience in BPO/KPO/ITES business development.

Strong B2B sales, negotiation, presentation, CRM, and relationship management skills.