AGM/GM Business Development (BPO)

Human Development & Research Foundation; Dadri; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

Human Development & Research Foundation in India is seeking a GM Business Development (Sales BPO) to lead client acquisition and revenue growth for the BPO vertical. The role demands proven expertise in BPO sales, handling domestic and international clients, and guiding a sales team to meet ambitious targets.

You will own end-to-end sales cycles, develop proposals, and coordinate with operations for smooth onboarding, while building lasting client relationships and expanding market presence.

Qualifications

• Strong experience in BPO Sales / Business Development and proven ability to generate revenue.
• Excellent communication and negotiation skills to handle clients and close deals.
• Proven track record in revenue generation and acquiring clients.
• Leadership and team management skills to drive a sales team.
• Ability to work independently and achieve targets.

Responsibilities

• Generate new business opportunities for BPO services through calls, emails, LinkedIn outreach, networking, and meetings.
• Identify and acquire domestic and international clients for outsourcing services.
• Build strong relationships with clients and key decision-makers.
• Handle end-to-end sales cycle from lead generation to deal closure.
• Achieve monthly and quarterly revenue targets.
• Prepare business proposals, presentations, and sales reports.
• Coordinate with operations and recruitment teams for smooth client onboarding.
• Develop strategies to expand business and increase market presence.
• Maintain strong pipeline management and CRM updates.

Skills

BPO sales

Client acquisition

Negotiation

Leadership

Target achievement

Tools

CRM

Job description

Experience Required:

• 8+ Years in BPO Sales / Business DevelopmenWe are looking for an experienced and result-driven GM Business Development (Sales BPO) to lead client acquisition and revenue growth for our BPO vertical
• The ideal candidate should have strong experience in BPO sales, client handling, revenue generation, and team coordination

Key Responsibilities:

• Generate new business opportunities for BPO services through calls, emails, LinkedIn outreach, networking, and meetings
• Identify and acquire domestic and international clients for outsourcing services
• Build strong relationships with clients and key decision-makers
• Handle end-to-end sales cycle from lead generation to deal closure
• Achieve monthly and quarterly revenue targets
• Prepare business proposals, presentations, and sales reports
• Coordinate with operations and recruitment teams for smooth client onboarding
• Develop strategies to expand business and increase market presence
• Maintain strong pipeline management and CRM updates

Preferred Services Experience:

• Customer Support
• Technical Support
• Sales Process
• Lead Generation
• Backend Operations
• Recruitment Process Outsourcing (RPO)
• Chat & Email Support

Candidate Requirements:

• Strong experience in BPO Sales / Business DevelopmentExcellent communication and negotiation skills
• Proven track record in revenue generation and client acquisition
• Experience handling domestic and/or international clientsLeadership and team management skills
• Ability to work independently and achieve targets