Key Account Manager

Micro Supreme Auto Industries; Pirangut; On-site; INR 4,000,000 - 7,000,000; Full time

Job summary

Micro Supreme Auto Industries in India seeks a seasoned International Business Leader with 13–16 years of global sales and account management experience in automotive or precision manufacturing. You will drive strategic opportunities and manage key customer relationships across regions.

You will lead pricing negotiations, finalizing contracts, and oversee end-to-end programs from RFQ to SOP, coordinating with engineering, quality, finance, and operations to deliver profitable growth.

Qualifications

• Graduate in Mechanical Engineering with strong exposure to international sales and account management in automotive or precision manufacturing.
• MBA preferred for marketing/international business leadership; 13–16 years of relevant experience.
• Experience with precision machined automotive components and understanding of CNC machining and automotive manufacturing processes.

Responsibilities

• Manage and strengthen relationships with global automotive customers and key accounts; act as interface between customers and internal teams.
• Lead pricing discussions, commercial negotiations, and contract finalization with international customers; manage cost escalation and currency factors.
• Oversee new product development programs from RFQ through SOP; coordinate with engineering, quality, and operations to meet timelines; ensure PPAP/APQP milestones.
• Coordinate with finance, costing, engineering, and operations to ensure commercially viable proposals and profitable accounts.

Skills

Account management

International sales

Pricing & negotiations

Program management

Stakeholder management

Cross-cultural communication

Strategic planning

Education

Mechanical Engineering degree

MBA in Marketing/International Business preferred

Job description

Key Responsibilities

1. Customer & Account Management

• Manage and strengthen relationships with global automotive customers and key accounts.
• Act as the primary interface between customers and internal teams for commercial, operational, and quality-related matters.
• Ensure on-time delivery, maintain target PPM levels, and support healthy receivables.
• Drive customer satisfaction and identify opportunities for account growth across existing product portfolios.
• Support accurate demand forecasting and inventory planning in coordination with customers and internal teams.
• Act as a liaison for quality issues and coordinate resolution with relevant internal functions.
• Take overall responsibility for supply chain coordination and customer-specific requirements.

2. International Business Development

• Identify and develop new business opportunities for precision machined automotive components across global markets.
• Expand business with existing international customers across various product categories and applications.
• Maintain a robust pipeline of RFQs and achieve high conversion rates through effective opportunity management.
• Conduct market research and analyze industry trends, customer requirements, competitor activity, and emerging opportunities to support strategic planning.
• Develop new customer relationships and expand the company's presence in targeted international markets.

3. Business Finalization

• Lead pricing discussions, commercial negotiations, and contract finalization with international customers.
• Ensure appropriate mechanisms are incorporated for cost escalation, raw material price variations, currency fluctuations, and other relevant commercial factors.
• Monitor account profitability and contribute to strategic pricing and margin improvement decisions.
• Coordinate with finance, costing, engineering, and operations teams to ensure commercially viable business proposals.

4. Program Management

• Oversee new product development programs for global automotive customers from RFQ stage through SOP.
• Coordinate with engineering, quality, manufacturing, supply chain, and other internal stakeholders to meet customer timelines.
• Ensure timely completion of PPAP, APQP, and other customer-specific milestones and documentation.
• Track program progress, identify risks, and drive timely corrective actions to ensure successful launches.
• Align internal stakeholders with customer expectations and global program requirements.

Role & responsibilities

Preferred candidate profile

Qualifications

• Graduate in Mechanical Engineering; MBA in Marketing/International Business preferred.
• 13 to 16 years of experience in international sales, key account management, or business development within the automotive or precision manufacturing sector.
• Experience in precision machined automotive components is preferred.
• Strong understanding of CNC machining, precision components, and automotive manufacturing processes.
• Proven ability to manage global automotive customers and lead end-to-end business development cycles, from RFQ through SOP and ongoing account development.
• Strong commercial acumen with excellent international negotiation and pricing skills.
• Exposure to global trade practices, export documentation, and international customer requirements.
• Strong understanding of customer quality requirements, PPAP/APQP, and automotive program management.
• Excellent communication, relationship-building, and stakeholder management capabilities.
• Analytical mindset with strong problem-solving, business development, and execution abilities.
• Ability to work effectively across cultures and manage stakeholders across multiple geographies.
• Excellent communication, presentation, and negotiation skills.