Business Development Manager

Transmedia Group; New Delhi, Lucknow, Jaipur; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Transmedia Group in New Delhi, India, seeks a Manager, Client Accounts & Business Growth to lead airport and enterprise client relationships and drive revenue.

You will identify opportunities in Wi-Fi, telecom, CCTV, ELV, and ICT infrastructure, upsell, coordinate proposals, and manage invoices and payments with cross-functional teams.

The role requires engineering or business background, MBA preferred, 23 years experience desirable, strong negotiation, reporting and MS Office proficiency.

Qualifications

• Graduate in Engineering, Technology, or Business Administration; MBA is added advantage.
• 23 years of experience in account management, ICT sales, business development, or client servicing.
• Experience with airport operators, telecom, or infrastructure clients is preferred.

Responsibilities

• Manage airport and enterprise client relationships and ensure customer satisfaction.
• Identify new business opportunities in Wi-Fi, telecom, IBS/OD, CCTV, ELV, and ICT infrastructure.
• Develop existing accounts through upselling, cross-selling, and new projects.
• Coordinate proposals, quotations, negotiations, POs, PO extensions, and contract renewals.
• Follow up on invoices, SES approvals, outstanding payments, and receivables.
• Coordinate with Projects, Operations, Tendering, and Finance teams to resolve customer and commercial issues.
• Maintain client records, sales pipelines, business forecasts, and regular management reports.

Skills

Strong communication

Negotiation

Client relationship management

ICT solutions knowledge

Wi-Fi

Networking

Telecom

CCTV/ELV

POs, invoicing & payments

MS Excel

MS Word

PowerPoint

Outlook

Coordination & reporting

Problem-solving

Education

Graduate in Engineering/Technology/Business Administration

MBA (added advantage)

Tools

MS Excel

MS Word

PowerPoint

Outlook

Job description

Job Description Manager, Client Accounts & Business Growth

Key Responsibilities:

• Manage airport and enterprise client relationships and ensure customer satisfaction.
• Identify new business opportunities in Wi-Fi, telecom, IBS/OD, CCTV, ELV, and ICT infrastructure.
• Develop existing accounts through upselling, cross-selling, and new projects.
• Coordinate proposals, quotations, negotiations, POs, PO extensions, and contract renewals.
• Follow up on invoices, SES approvals, outstanding payments, and receivables.
• Coordinate with Projects, Operations, Tendering, and Finance teams to resolve customer and commercial issues.
• Maintain client records, sales pipelines, business forecasts, and regular management reports.

Qualifications & Experience

• Graduate in Engineering, Technology, or Business Administration; MBA is added advantage
• 23 years of experience in account management, ICT sales, business development, or client servicing.
• Experience with airport operators, telecom, or infrastructure clients is preferred.

Required Skills

• Strong communication, negotiation, and client relationship skills.
• Knowledge of ICT solutions, Wi-Fi, networking, telecom, CCTV, and ELV will be added advantage.
• Understanding of POs, invoicing, SES approvals, and payment follow-ups.
• Good coordination, reporting, and problem-solving skills.
• Proficiency in MS Excel, Word, PowerPoint, and Outlook.