Business Development Manager

Genetic Callnet; Mumbai; On-site; INR 2,500,000 - 4,000,000; Full time

Job summary

Genetic Callnet in Mumbai seeks an experienced Business Development Manager to drive revenue across IT infrastructure solutions including cloud, data center, storage and networking. You will lead a sales team, shape strategies, and close high-value deals with enterprise clients.

Responsibilities include setting and achieving sales plans, expanding across geographies, managing payments, and ensuring client satisfaction through strong collaboration with delivery teams.

Qualifications

• 5+ years of sales experience in IT industry, enterprise solutions.
• Proven track record selling IT infrastructure products</br>and services such as datacenter, storage, servers, networking, cloud.
• Experience selling to government, corporate, banking, and institutional clients.
• Strong understanding of IT infrastructure, cloud, networking technologies.
• Excellent communication, negotiation, and presentation skills.
• Ability to manage complex sales cycles and close high-value deals.
• Strong leadership and ability to coach sales teams.

Responsibilities

• Lead and deliver monthly, quarterly, and annual sales plans for the Mass Market customer segment.
• Provide day-to-day leadership and guidance to the sales operations staff.
• Identify growth opportunities within assigned geographies, setting clear priorities.
• Acquire and develop new business through self-initiated calls and internal leads.
• Drive personal and team sales targets, ensuring goals are met or exceeded.
• Develop and execute a business plan to increase division profitability.
• Manage the payment collection process to ensure timely revenue realization.
• Work with support staff to ensure excellent client service and long-term relationships.
• Be directly responsible for closing deals from lead generation to contracts.
• Collaborate with internal teams for efficient execution of the sales process.
• Provide coaching and mentorship to the sales team.
• Stay informed about competitive landscape and customer needs.

Skills

Sales leadership

Team leadership

Geographic expansion

New business development

Closing high-value deals

Analytical decision-making

Client-centric approach

Leadership

Education

Bachelor's degree in IT, Business or related

Job description

Business Development Manager

Job Summary:

We are seeking an experienced Business Development for IT Infrastructure to manage and grow a key segment of our business. This individual will play a critical role in driving revenue through a comprehensive range of IT infrastructure solutions, including cloud services, datacenter solutions, storage, networking, and more. The ideal candidate will have a strong sales background, including experience in enterprise IT solutions, and a proven ability to lead teams to achieve both individual and collective targets.

Key Responsibilities:

• Sales Leadership: Lead and deliver on monthly, quarterly, and annual sales plans for the Mass Market customer segment.
• Team Leadership: Provide day-to-day leadership and guidance to the sales operations staff, ensuring accountability and consistent performance.
• Geographic Expansion: Identify growth opportunities within assigned geographies, setting clear priorities to capture new business.
• Business Acquisition: Take responsibility for acquiring and developing new business through self-initiated calls and internal leads.
• Target Achievement: Drive both personal and team sales targets, ensuring goals are met or exceeded.
• Profitability: Develop and execute a business plan to increase the profitability of the division through strategic decision-making, cost control, and effective sales strategies.
• Payment Collection: Manage the payment collection process to ensure timely revenue realization.
• Account Management: Work closely with support staff to ensure excellent client service and satisfaction, contributing to long-term business relationships.
• Deal Closure: Be directly responsible for closing deals, from generating leads to finalizing contracts.
• Collaboration: Partner with internal teams for efficient execution of the sales process and delivery of solutions.
• Coaching & Mentorship: Provide coaching and mentorship to the sales team, ensuring continuous skill development and professional growth.
• Market Intelligence: Stay informed about the competitive landscape, emerging technologies, and customer needs to effectively position products and services.
• Product Training: Actively participate in product training sessions organized by principles to keep up-to-date with the latest IT infrastructure solutions and trends.
• Sales Presentations: Conduct effective sales presentations and demonstrations tailored to customer requirements.

Competencies Required:

• Proven Sales Record: Demonstrated ability to exceed sales targets consistently.
• Analytical Decision-Making: Strong ability to analyze sales situations, evaluate opportunities, and make data-driven decisions.
• Team Building & Leadership: Proven experience in building, leading, and scaling teams, enforcing accountability, and creating a collaborative work environment.
• Problem Solving: Ability to quickly identify and resolve challenges, delegating tasks appropriately.
• Client-Centric Approach: Excellent communication and relationship-building skills, with a focus on understanding customer needs and delivering tailored solutions.
• Leadership: Exceptional capability in leading teams and managing people to ensure performance excellence.

Required Experience & Skills:

• Experience:
  • 5+ years of sales experience in the IT industry, specifically in selling enterprise solutions.
  • Proven track record in selling IT infrastructure products and services such as datacenter solutions, IT storage, servers, networking solutions (switches, routers, firewalls), cloud services, wireless solutions, and more.
  • Experience in enterprise-level sales with exposure to government, corporate, banking, and institutional clients.
• Skills:
  • Strong understanding of IT infrastructure, cloud solutions, networking, and associated technologies.
  • Excellent communication, negotiation, and presentation skills.
  • Ability to manage complex sales cycles and close high-value deals.
  • Strong leadership skills with the ability to coach and mentor sales teams.
• Education:
  • Bachelor's degree in IT, Business, or a related field (or equivalent experience).
  • IT-related certifications or sales training are a plus.

Preferred Skills:

• Knowledge of IT solutions such as collaboration tools, video conferencing, boardroom solutions, and business consulting.
• Experience working with large-scale infrastructure projects and services.
• Strong network within government, banking, and enterprise sectors.