Business Development Manager

Cargo-Partner GmbH; Mumbai; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Cargo-Partner GmbH in Mumbai seeks a dynamic key account manager to strengthen relationships with multinational customers and drive revenue from major accounts. You will partner with Product and Sales teams to expand core trade lanes and address corporate clients.

Daily Salesforce reporting, timely RFQ/tender submissions, and strict adherence to SOPs will be essential. You will chase KPIs, manage credit terms, and generate qualified leads across our branches, ensuring high customer satisfaction.

Qualifications

• Experience managing top accounts and large corporate clients.
• Proven ability to build and maintain relationships with multinational customers.
• Experience coordinating RFQs and tenders with internal teams.
• Ability to generate qualified sales leads and drive conversions.
• Proficient in tracking KPIs and reporting sales activities.

Responsibilities

• Prepare list of top 20 major accounts and build relationships through regular visits.
• Collaborate with Product and Sales Management on core trade lanes and markets.
• Report sales activities daily through Salesforce.
• Coordinate RFQs/Tenders with tender team for successful conversions.
• Ensure quotations are sent promptly and followed up for conversions.
• Follow SOPs with Sales support for all businesses under you.
• Pursue KPI targets and drive performance.
• Ensure payments are settled per agreed terms.
• Generate and follow up sales leads with branches.
• Collect customer feedback to gauge satisfaction and drive improvements.

Skills

Key account management

Salesforce

Tender coordination

Lead generation

Client relationship

Quotation preparation

Tools

Salesforce CRM

Job description

Job Description

• Prepare a list of top 20 major accounts and build business relationship with these Prospects & Existing Multinational customers, large clientele and corporate customers through regular client visits. Maintain, Retain and further develop existing key accounts.
• To jointly work with the Product team, Sales Management in developing our core Trade lanes and Vertical markets within the multinational customer segment.
• Report Sales activities on a daily basis through Salesforce.
• Ensure that RFQs / Tenders are submitted with the assistance of our local and global tender team for successful conversion.
• Ensure that all quotations are sent out to customers within the agreed time frame as per company directives in co-ordination with sales support.
• Ensure proper follow up of these quotations with the customer for quick conversion. Ensure proper SOP made out in conjunction with Sales support for all the businesses controlled by you and submitted to Operations.
• Pursue activities to achieve KPI’s. Set of KPIs will be listed out to you by your Manager.
• All outstanding payments to be settled in accordance with agreed credit terms.
• Generate qualified and validated Sales leads and follow up with cargo-partner and System Partner branches.
• To collect regular feedback from Customers to gauge Customer delight and effect improvement wherever necessary.

₹0 - ₹0 a year