Business Development Manager

cargo-partner; Mumbai; On-site; INR 800,000 - 1,200,000; Full time

Job summary

Cargo--partner-1 is seeking a dynamic Account Manager to drive growth with multinational customers in Mumbai. You will manage top accounts, nurture relationships, and coordinate with product and sales teams to expand core trade lanes and vertical markets.

The role requires proactive prospecting, timely RFQ submissions, and accurate Salesforce reporting. You will work toward KPIs and ensure smooth credit term adherence and strong customer delight.

Qualifications

• Build and maintain relationships with multinational and corporate customers.
• Develop and expand the company’s core trade lanes and vertical markets.
• Coordinate RFQs / tenders with tender team for successful conversions.
• Generate and qualify sales leads; report activities in Salesforce daily.
• Meet KPI targets and manage credit terms with customers.

Responsibilities

• Manage top accounts and build ongoing relationships with multinational clients.
• Collaborate with product and sales teams to grow core markets.
• Submit RFQs and tenders with timely quotations and follow-ups.
• Maintain Salesforce-based daily activity reports.
• Achieve assigned KPIs and ensure adherence to credit terms.

Skills

Relationship management

B2B sales

Lead generation

Customer service

Education

MBA / PGDM in sales/marketing

Tools

Salesforce

Job description

Job Description

• Prepare a list of top 20 major accounts and build business relationship with these Prospects & Existing Multinational customers, large clientele and corporate customers through regular client visits. Maintain, Retain and further develop existing key accounts.
• To jointly work with the Product team, Sales Management in developing our core Trade lanes and Vertical markets within the multinational customer segment.
• Report Sales activities on a daily basis through Salesforce.
• Ensure that RFQs / Tenders are submitted with the assistance of our local and global tender team for successful conversion.
• Ensure that all quotations are sent out to customers within the agreed time frame as per company directives in co-ordination with sales support.
• Ensure proper follow up of these quotations with the customer for quick conversion. Ensure proper SOP made out in conjunction with Sales support for all the businesses controlled by you and submitted to Operations.
• Pursue activities to achieve KPI’s. Set of KPIs will be listed out to you by your Manager.
• All outstanding payments to be settled in accordance with agreed credit terms.
• Generate qualified and validated Sales leads and follow up with cargo-partner and System Partner branches.
• To collect regular feedback from Customers to gauge Customer delight and effect improvement wherever necessary.

₹0 - ₹0 a year