Business Development Key Account Manager

Hookaba; Dadri; On-site; INR 500,000 - 1,300,000; Full time

Job summary

Hookaba is seeking a Business Development & Key Account Manager to convert inbound sales opportunities, grow new business, and manage key accounts. The role is office-based with regular market visits and client meetings as needed.

You will handle inquiries via calls, WhatsApp, and email, tailor product recommendations, prepare quotations, and close deals. Travel locally to meet clients and expand opportunities.

Qualifications

• 2–5 years of experience in B2B Sales / Business Development / Key Account Management.
• Strong communication, negotiation and relationship-building skills.
• Comfortable handling customers over phone, WhatsApp and email.
• Willingness to meet clients and travel locally within the market when required.
• Ability to independently identify opportunities and drive new business.

Responsibilities

• Handle inbound sales enquiries through customer care calls, WhatsApp, website and other channels.
• Understand customer requirements, recommend products, prepare quotations and close sales.
• Proactively follow up with leads and convert enquiries into business.
• Identify and develop new business opportunities across relevant markets and customer segments.
• Take ownership of new business development projects from prospecting to closure.
• Build and maintain relationships with key clients and act as the Key Account Manager for selected accounts.
• Visit key clients, distributors, corporates, event companies and other prospects to understand requirements and generate business.
• Identify opportunities for repeat business, upselling and cross-selling.
• Coordinate with internal teams for quotations, order processing, production, dispatch and customer support.
• Maintain regular follow-ups and ensure excellent customer experience.
• Track leads, opportunities, client meetings, follow-ups and sales closures through CRM / reporting systems.
• Achieve monthly and annual sales and business development targets.

Skills

Communication

Negotiation

Relation-building

Excel

CRM tools

Client meetings

Tools

Excel

CRM tools

Job description

About the Role

We are looking for a Business Development & Key Account Manager who will be responsible for converting inbound sales opportunities, developing new business, managing key accounts, and building strong relationships with important clients. The role will be primarily office-based, with regular market visits and client meetings as required.

Key Responsibilities

Handle inbound sales enquiries through customer care calls, WhatsApp, website and other channels.

Understand customer requirements, recommend products, prepare quotations and close sales.

Proactively follow up with leads and convert enquiries into business.

Identify and develop new business opportunities across relevant markets and customer segments.

Take ownership of new business development projects from prospecting to closure.

Build and maintain relationships with key clients and act as the Key Account Manager for selected accounts.

Visit key clients, distributors, corporates, event companies and other prospects to understand requirements and generate business.

Identify opportunities for repeat business, upselling and cross-selling.

Coordinate with internal teams for quotations, order processing, production, dispatch and customer support.

Maintain regular follow-ups and ensure excellent customer experience.

Track leads, opportunities, client meetings, follow-ups and sales closures through CRM / reporting systems.

Achieve monthly and annual sales and business development targets.

What We Are Looking For

2–5 years of experience in B2B Sales / Business Development / Key Account Management.

Strong communication, negotiation and relationship-building skills.

Comfortable handling customers over phone, WhatsApp and email.

Willingness to meet clients and travel locally/within the market when required.

Ability to independently identify opportunities and take new business projects forward.

Strong follow-up and sales closure skills.

Good working knowledge of Excel and CRM tools.

Experience in events, gifting, lifestyle products, retail, corporate sales or related industries will be an advantage.

Key Performance Areas

Inbound enquiry conversion

New business generated

Key account revenue and repeat business

Client acquisition

Sales revenue and margins

Number and quality of client meetings

Follow-up and opportunity conversion

• If you are looking to make an impact
• If you are willing to work directly with Founder
• If you are willing to invest your time and energy today for hopeful exponential growth tomorrow