Business Development Executive (Inside Sales)

Syncllusion Technologies; Pune District; On-site; INR 250,000 - 450,000; Full time

Job summary

Syncllusion Technologies is seeking a proactive Business Development Executive (Inside Sales) to identify, acquire, onboard, and manage local business partners through phone, WhatsApp, email, and online meetings. The selected candidate will generate new business opportunities, explain the company's products and services, onboard merchants remotely, and build long-term relationships with assigned merchants.

During growth, each merchant remains assigned for ongoing management.

Qualifications

• Graduate preferred; 12th Pass with relevant experience may be considered.
• 1–3 years of Inside Sales or B2B Sales experience.
• Experience in merchant acquisition or fintech is preferred.
• Good Hindi and Marathi communication; basic English is an advantage.
• Proficient with MS Office and CRM software.

Responsibilities

• Generate leads via online research, referrals, and directories.
• Contact prospective merchants by phone, WhatsApp, email, and online meetings.
• Present and explain products and services to merchants.
• Onboard merchants remotely and manage ongoing relationships.
• Meet monthly business development and onboarding targets.
• Maintain accurate records in the CRM.

Skills

Lead generation

Inside sales

Merchant onboarding

CRM

Communication skills

Negotiation skills

Time management

Education

Graduate degree

12th Pass with relevant experience

Tools

CRM software

MS Excel

Job description

Business Development Executive (Inside Sales)

Join Syncllusion Technologies and work with experienced professionals delivering enterprise-grade solutions across Workday, ERP, Cloud and Digital Transformation projects.

We are looking for a proactive and customer-focused Business Development Executive (Inside Sales) to identify, acquire, onboard, and manage local business partners through telephone, WhatsApp, email, and online meetings.

The selected candidate will generate new business opportunities, explain the company's products and services, onboard merchants remotely, and build long-term relationships with assigned merchants. During the company's initial growth phase, every merchant acquired by the BDE will remain assigned to them for ongoing relationship management.

Key Responsibilities

• Generate leads through online research, referrals, business directories, and company-provided databases.
• Contact prospective merchants via phone calls, WhatsApp, email, and other digital communication channels.
• Present and explain the company's products and services to prospective merchants.
• Convince merchants to partner with the company and complete the onboarding process.
• Provide initial guidance and support during merchant onboarding.
• Build and maintain strong relationships with assigned merchants.
• Conduct regular follow-ups to improve merchant engagement, retention, and satisfaction.
• Coordinate with the Customer Support Executive to resolve merchant queries and issues.
• Promote renewals, upgrades, and referral opportunities.
• Maintain accurate lead, merchant, and follow-up records in the CRM or company system.
• Achieve monthly business development and merchant onboarding targets.

Qualifications & Experience

• Graduate preferred (12th Pass with relevant experience may be considered).
• 1–3 years of experience in Inside Sales, Tele Sales, Business Development, Customer Relationship Management, or B2B Sales.
• Experience in merchant acquisition, fintech, QR/POS solutions, SaaS, telecom, food delivery, local advertising, or similar industries is preferred.
• Good communication skills in Hindi and Marathi; basic English is an advantage.
• Basic computer knowledge, including MS Office, internet browsing, email, and CRM software.
• Comfortable making outbound calls and handling follow-up conversations.
• Ability to build customer relationships and close business over phone and online communication.

Working Hours

• Office Timing: 9:30 AM - 6:30 PM
• Weekly Off: Sunday
• Paid Holiday: 2 paid holiday per month (as per company policy)

Required Skills

Inside Sales Tele Sales Lead Generation Business Development Merchant Acquisition Customer Relationship Management Communication Skills Negotiation Skills Time Management Problem Solving

Preferred Skills

CRM Software WhatsApp Business MS Excel Email Communication Follow-up Management Customer Retention Sales Closing Digital Communication

Quick Information

Employment Type

Full Time

Experience

1 - 3 Years

Job Code

JOB-1783766158576

Ready to Join Syncllusion?

If you are passionate about technology and want to work on enterprise-grade solutions with an innovative team, we would love to hear from you. Apply today and take the next step in your career.