Business Development Executive

Synergy Infoware Inc; Lucknow; On-site; INR 400,000 - 700,000; Full time

Job summary

Synergy Infoware Inc in Lucknow seeks an energetic field sales professional to drive lead generation, manage customer relationships, and promote healthcare products. You will visit clients, demonstrate products, and convert leads into sales, aiming to meet and exceed monthly and quarterly targets.

Role involves market visits, accurate reporting, and coordination with internal teams to ensure smooth orders, training, and after-sales support. Local travel within the territory is expected.

Responsibilities

• Find new customers through market visits, cold calling, references, exhibitions, and other sales activities.
• Convert leads and prospects into regular customers.
• Expand the customer base within the assigned territory.
• Visit existing and potential customers.
• Understand their requirements and recommend suitable products/services.
• Maintain professional relationships and generate repeat business and upselling opportunities.
• Explain product features, benefits, pricing, and applications.
• Conduct product presentations and demonstrations.
• Communicate the value of healthcare products effectively.
• Follow up on leads, quotations, and prospects.
• Close sales and achieve monthly, quarterly, and annual targets.
• Develop opportunities to increase territory sales.
• Coordinate orders, deliveries, training, payments, and customer requirements.
• Resolve customer queries by coordinating with internal teams.
• Ensure a positive customer experience.
• Track competitor products, pricing, promotions, and activities.
• Collect customer and market feedback.
• Identify new market opportunities and changing customer needs.
• Maintain daily visit reports, sales reports, lead status, and customer records.
• Regularly update the reporting manager about sales performance and market developments.
• Coordinate with sales, operations, and support teams.

Job description

Core responsibilities

Lead Generation & Business Development

• Find new customers through market visits, cold calling, references, exhibitions, and other sales activities.
• Convert leads and prospects into regular customers.
• Expand the customer base within the assigned territory.

Customer Handling & Relationship Management

• Visit existing and potential customers.
• Understand their requirements and recommend suitable products/services.
• Maintain professional relationships and generate repeat business and upselling opportunities.

Product Promotion & Demonstration

• Explain product features, benefits, pricing, and applications.
• Conduct product presentations and demonstrations.
• Communicate the value of healthcare products effectively.

Sales & Target Achievement

• Follow up on leads, quotations, and prospects.
• Close sales and achieve monthly, quarterly, and annual targets.
• Develop opportunities to increase territory sales.

After-Sales Support

• Coordinate orders, deliveries, training, payments, and customer requirements.
• Resolve customer queries by coordinating with internal teams.
• Ensure a positive customer experience.

Market & Competitor Analysis

• Track competitor products, pricing, promotions, and activities.
• Collect customer and market feedback.
• Identify new market opportunities and changing customer needs.

Reporting & Coordination

• Maintain daily visit reports, sales reports, lead status, and customer records.
• Regularly update the reporting manager about sales performance and market developments.
• Coordinate with sales, operations, and support teams.