Business Development Executive

Feurite Fire And Safety; Kalamassery, Kozhikode district, Thiruvananthapuram; Sur place; INR 250 000 - 420 000; Plein temps

Résumé du poste

Feurite Fire and Safety Pvt. Ltd. is seeking an energetic Business Development Executive to develop new business opportunities, handle customer enquiries, follow up quotations, and build long-term relationships with industrial and commercial customers.

You will manage the complete sales cycle from prospecting to order closure. The ideal candidate should be skilled in lead generation, quotation management, product knowledge of PPE and safety equipment, and CRM-based activity tracking.

Qualifications

• Diploma or degree in commerce or management, with B2B sales experience preferred.
• Experience in B2B sales of PPE/fire & safety is preferred.
• Fresh candidates with strong communication and sales ability may be considered.

Responsabilités

• Lead generation and new business development.
• Attend enquiries, prepare quotations, and follow up.
• Coordinate pricing, product availability, and order conversion.
• Promote PPE and safety products and advise best-fit solutions.
• Maintain CRM records and sales reports.
• Coordinate with accounts and logistics for delivery and payments.

Connaissances

Good communication

Sales skills

Negotiation skills

MS Excel

Quotations

Time management

Organizational skills

Teamwork

Formation

Diploma / Degree / B.Com / BBA / MBA

Description du poste

JOB DESCRIPTION Business Development Executive

Company: Feurite Fire and Safety Pvt. Ltd.

Industry: Fire, Safety & Industrial Safety Products

Department: Sales & Business Development

Position: Business Development Manager

Location: Kerala

Employment Type: Full-Time

Job Summary

Feurite Fire and Safety Pvt. Ltd. is looking for an energetic and result-oriented Business Development Executive to develop new business opportunities, manage customer enquiries, follow up quotations, and build long-term relationships with industrial and commercial customers. The Business Development Manager will be responsible for the complete sales cycle from identifying prospects and receiving enquiries to quotation follow-up, order conversion, customer coordination, and payment follow-up.

Key Responsibilities

1. Lead Generation & New Business Development

• Identify potential customers in industries, factories, construction companies, contractors, warehouses, hospitals, institutions and other commercial establishments.
• Generate new leads through telephone calls, WhatsApp, email, online enquiries, references and direct market approach.
• Contact prospective customers and introduce Feurite's products and services.
• Develop new customers and increase business from existing customers.
• Maintain an active sales pipeline and continuously look for new business opportunities.

2. Enquiry & Quotation Management

• Attend customer enquiries promptly and understand their exact requirements.
• Collect specifications, quantities, brands, delivery requirements and other necessary information.
• Coordinate internally for pricing and product availability.
• Prepare and send quotations to customers.
• Follow up every quotation systematically until the customer provides a clear status.
• Negotiate pricing and commercial terms within the limits approved by management.
• Convert enquiries and quotations into confirmed purchase orders.

3. Product Sales

Promote Feurite's range of fire and industrial safety products, including:

• Personal Protective Equipment (PPE)
• Safety Helmets
• Safety Shoes
• Safety Goggles & Face Shields
• Hand Protection / Safety Gloves
• Respiratory Protection
• Fall Protection Equipment
• Fire Extinguishers
• Fire Fighting Equipment
• First Aid & Emergency Products
• Spill Control Products
• Road & Traffic Safety Products
• Industrial Safety Products

The executive should continuously develop product knowledge and be able to recommend suitable products based on customer requirements.

4. Customer Relationship Management

• Maintain regular communication with existing customers.
• Develop professional relationships with purchase departments, safety officers, EHS/HSE teams, project teams and other decision-makers.
• Respond quickly to customer enquiries and requirements.
• Follow up with existing customers for repeat orders.
• Handle customer concerns professionally and coordinate internally for resolution.

5. Order & Delivery Coordination

• Verify purchase orders against quotations before processing.
• Coordinate with accounts, purchase, stores and logistics teams for order execution.
• Keep customers informed regarding stock availability and expected delivery dates.
• Follow up internally to ensure orders are delivered as committed.
• Maintain proper records of enquiries, quotations, purchase orders and customer communications.

6. Payment Follow-Up

• Follow up customer payments as per agreed credit terms.
• Coordinate with the Accounts team regarding outstanding payments.
• Follow up overdue invoices professionally and regularly.
• Assist in collecting payment commitments and resolving invoice-related issues.

7. CRM & Sales Reporting

• Update all enquiries, customer interactions, quotations and follow-up activities in the company CRM.
• Maintain accurate customer and contact information.
• Update the stage/status of every sales opportunity.
• Schedule follow-up activities without missing enquiries.
• Submit daily/weekly sales activity reports as required by management.
• Maintain sales pipeline and expected order/closure information.

Key Performance Indicators (KPIs)

• Monthly sales target achievement
• Number of new customers acquired
• Number of qualified enquiries generated
• Quotation-to-order conversion rate
• Quotation follow-up effectiveness
• Repeat business from existing customers
• Collection/payment follow-up performanceCRM update discipline
• Customer response time
• Overall sales pipeline development

Required Skills

• Good communication and interpersonal skills
• Strong sales and negotiation ability
• Good customer follow-up skills
• Basic knowledge of MS Excel, email and WhatsApp Business
• Ability to learn technical safety products
• Ability to prepare and understand quotations
• Good organizational and time-management skills
• Self-motivated and target-oriented
• Ability to work independently as well as with a team

Qualification

Education: Diploma / Degree / B.Com / BBA / MBA or equivalent qualification.
Experience: Previous experience in B2B sales, industrial products, PPE, fire & safety products, construction materials or similar industries will be preferred.
Fresh candidates with strong communication and sales ability may also be considered.

Preferred Candidate Profile

• Have a strong interest in B2B and industrial sales.
• Be comfortable making regular sales and follow-up calls.
• Be persistent in quotation and customer follow-up.
• Be willing to develop detailed knowledge of fire and safety products.
• Be comfortable working with sales targets and KPIs.
• Have a professional approach towards customers.
• Take ownership of enquiries until order closure.
• Be disciplined in maintaining CRM records and follow-up schedules.

Career Opportunity

The position provides an opportunity to develop expertise in industrial B2B sales and the fire & safety industry, with career growth based on sales performance, customer development and leadership capability.