Business Development Executive

Yourlawplace; Greater Noida; On-site; INR 400,000 - 700,000; Full time

Job summary

Yourlawplace is seeking a proactive sales professional to manage inbound leads across website, WhatsApp, phone, and social channels. You will assess customer needs, recommend suitable legal services, and convert prospects into paying clients while meeting daily, weekly, and monthly revenue targets.

You will explain pricing, timelines, and deliverables, prepare quotations, negotiate within guidelines, and maintain a robust follow-up and CRM-driven process.

Responsibilities

• Handle inbound leads received through website, WhatsApp, phone calls, social media and other channels.
• Understand customer requirements and recommend the appropriate legal service.
• Convert prospective leads into paying customers and achieve assigned sales targets.
• Make regular calls and follow-ups with prospective clients until closure.
• Explain services, pricing, process, timelines and deliverables clearly to customers.
• Prepare and share quotations/proposals with prospective clients.
• Negotiate with clients within approved pricing and commercial guidelines.
• Maintain a consistent follow-up pipeline through calls, WhatsApp and email.
• Track interested, pending and lost leads and identify opportunities for conversion.
• Maintain accurate records of leads, follow-ups, quotations and conversions in the CRM/sales tracker.
• Meet daily, weekly and monthly sales and revenue targets.
• Identify opportunities for upselling and cross-selling relevant legal services.
• Coordinate with the legal and operations teams for client queries and service initiation.
• Ensure a smooth handover of converted clients to the relevant internal team.
• Re-engage old, inactive and previously lost leads to generate additional conversions.
• Maintain professional and timely communication with prospective and existing clients.
• Provide regular updates on sales pipeline, conversions and pending follow-ups.
• Identify new business opportunities and potential customer segments.
• Collect customer feedback and share insights to improve the sales process.
• Follow company-approved pricing, processes and communication guidelines.
• Maintain confidentiality of client and company information.
• Do not make unauthorised legal, commercial or service commitments to customers.

Job description

Roles & Responsibilities

• Handle inbound leads received through website, WhatsApp, phone calls, social media and other channels.
• Understand customer requirements and recommend the appropriate legal service.
• Convert prospective leads into paying customers and achieve assigned sales targets.
• Make regular calls and follow-ups with prospective clients until closure.
• Explain services, pricing, process, timelines and deliverables clearly to customers.
• Prepare and share quotations/proposals with prospective clients.
• Negotiate with clients within approved pricing and commercial guidelines.
• Maintain a consistent follow-up pipeline through calls, WhatsApp and email.
• Track interested, pending and lost leads and identify opportunities for conversion.
• Maintain accurate records of leads, follow-ups, quotations and conversions in the CRM/sales tracker.
• Meet daily, weekly and monthly sales and revenue targets.
• Identify opportunities for upselling and cross-selling relevant legal services.
• Coordinate with the legal and operations teams for client queries and service initiation.
• Ensure a smooth handover of converted clients to the relevant internal team.
• Re-engage old, inactive and previously lost leads to generate additional conversions.
• Maintain professional and timely communication with prospective and existing clients.
• Provide regular updates on sales pipeline, conversions and pending follow-ups.
• Identify new business opportunities and potential customer segments.
• Collect customer feedback and share insights to improve the sales process.
• Follow company-approved pricing, processes and communication guidelines.
• Maintain confidentiality of client and company information.
• Do not make unauthorised legal, commercial or service commitments to customers.