Business Development Executive

Zentrino360; Ernakulam; On-site; INR 300,000 - 520,000; Full time

Job summary

Zentrino Digital Solutions Pvt Ltd in Kerala is seeking a Business Development Executive to support sales growth. The role focuses on prospecting, outreach, lead qualification, meeting scheduling, CRM updates, and proposal follow-ups, with senior team handling discovery, pricing, and closure.

Ideal candidate has 1–2 years in telecalling or inside sales, strong English and Malayalam communication, and a disciplined CRM mindset for regular follow-ups and record-keeping.

Qualifications

• 1–2 years of experience in telecalling, prospecting, inside sales, or lead generation.
• Good verbal communication in English and Malayalam.
• Ability to speak confidently and politely over phone.
• Basic written communication for email and LinkedIn messages.
• Comfortable with regular calling and follow-up activities.
• Good listening skills and ability to capture client requirements clearly.
• Basic understanding of business functions like sales, accounts, HR, customer support, or operations.
• Interest in software products, CRM, SaaS, Zoho, or business automation.
• Discipline in maintaining CRM records and follow-up schedules.

Responsibilities

• Prospect Research & Database Building: identify potential customers needing Zoho implementation, CRM, finance, HR, or business automation solutions; build a structured database; use LinkedIn, websites, directories, referrals; contact prospects via calls, emails, LinkedIn, and WhatsApp.
• CRM & Follow-up Management: maintain all lead and deal information in Zoho CRM; update notes, statuses, follow-up dates, meeting outcomes; ensure timely follow-ups; track leads and proposals.
• Meeting Coordination: schedule discovery calls or meetings with qualified prospects; coordinate with internal team; prepare basic meeting notes.
• Proposal Follow-up Support: follow up after proposals; track decisions; coordinate responses to client queries; move opportunities through sales pipeline.

Skills

Telecalling

Prospecting

Inside sales

Lead generation

CRM usage

Phone communication

Email & LinkedIn

Record keeping

Tools

Zoho CRM

Job description

Zentrino Digital Solutions Pvt Ltd | Full time

We are looking for a Business Development Exective to support Zentrino’s sales growth.

This role will focus mainly on prospecting, first-level outreach, lead qualification, meeting scheduling, CRM updates, and proposal follow-ups.

The selected candidate will not be expected to independently close complex deals in the initial stage. They will work closely with the founder/senior team, who will handle detailed discovery, solution discussions, pricing, and closure.

Responsibilities

1. Prospect Research & Database Building

• Identifypotential customers who may need Zoho implementation, CRM, finance, HR,support, or business automation solutions.
• Researchcompanies, decision-makers, industries, business size, and existingsystems.
• Buildand maintain a structured database of prospects.
• UseLinkedIn, websites, business directories, referrals, and other sources forprospecting.
• Contactprospects through phone calls, emails, LinkedIn messages, and WhatsAppwhere appropriate.
• IntroduceZentrino’s services in a clear, professional, and non-pushy manner.
• Identifywhether the prospect has a possible need for Zoho or business processautomation.
• Generateinterest and schedule discovery calls with the senior team.
• Askbasic qualification questions to understand the prospect’s currentbusiness situation.
• Capturedetails such as current software used, pain areas, decision-maker details,timeline, urgency, and interest level.
• Qualifyleads based on Zentrino’s target customer profile.
• Ensureonly relevant and meaningful leads are moved forward.

4. CRM & Follow-up Management

• Maintainall lead and deal information accurately in Zoho CRM.
• Updatecall notes, lead status, follow-up dates, meeting outcomes, and nextactions.
• Ensuretimely follow-up with prospects.
• Trackleads, pending proposals, and active opportunities without missing nextsteps.

5. Meeting Coordination

• Schedulediscovery calls or meetings with qualified prospects.
• Coordinatewith internal team members for sales discussions.
• Preparebasic meeting notes after calls.
• Supportthe senior team by sharing prospect background before meetings.

6. Proposal Follow-up Support

• Followup with prospects after proposals are shared.
• Trackpending decisions, clarifications, and next steps.
• Coordinateinternally for responses to client queries.
• Helpmove opportunities through the sales pipeline.

Requirements

• 1–2years of experience in telecalling, prospecting, inside sales, or leadgeneration.
• Goodverbal communication skills in English and Malayalam.
• Abilityto speak confidently and politely over phone.
• Basicwritten communication skills for email and LinkedIn messages.
• Comfortablewith regular calling and follow-up activities.
• Goodlistening skills and ability to capture client requirements clearly.
• Basicunderstanding of business functions like sales, accounts, HR, customersupport, or operations.
• Interestin software products, CRM, SaaS, Zoho, or business automation.
• Disciplinein maintaining CRM records and follow-up schedules.

Ideal Candidate Profile

The ideal candidate should be:

• Comfortabletalking to new prospects.
• Professionaland polite in communication.
• Disciplinedin daily follow-ups.
• Curiousto understand business problems.
• Willingto learn Zoho products and business automation.
• Notoverly aggressive or pushy in sales approach.
• Ableto work with targets and activity metrics.
• Goodat maintaining records and updating CRM regularly.
• Interestedin building a long-term career in B2B sales.