Voice Process- Female

Nexivo Consulting Private Ltd | Zoho Partner; Hyderabad; On-site; INR 350,000 - 550,000; Full time

Job summary

Nexivo is seeking an Inside Sales Executive (Telecaller) to connect with potential customers, understand their needs, and convert leads into qualified opportunities. Strong communication and the ability to build rapport are essential.

You will conduct product demos of SaaS/ERP/Zoho solutions, handle follow-ups, and maintain accurate CRM records in Zoho CRM. Prior inside sales experience is required.

Qualifications

• Excellent verbal communication in English.
• Strong interpersonal, negotiation and persuasion abilities.
• Prior experience delivering product demos to clients is mandatory.
• Hands-on experience explaining SaaS/ERP/Zoho-based solutions during demo sessions.
• Experience with Zoho CRM or similar CRM tools.
• 1–4 years in inside sales, tele-calling, lead generation, and demo roles in IT SaaS/Zoho environments.

Responsibilities

• Make outbound calls to potential clients to introduce Nexivo products and services.
• Assess customer requirements and qualify leads based on defined criteria.
• Convert leads into sales opportunities by providing clear, persuasive information.
• Deliver product demos of SaaS/ERP/Zoho solutions and handle basic queries.

Skills

Excellent English communication

Interpersonal skills

Negotiation abilities

Demo presenting skills

Lead qualification

SaaS/ERP domain knowledge

Self-motivated

Tools

Zoho CRM

Job description

Gachibowli, India | Posted on 09/16/2026

Nexivo is a leading Zoho Premium Partner headquartered in India, delivering end-to-end digital transformation solutions powered by the Zoho ecosystem. Founded in 2017, Nexivo has helped over 500 businesses across 12+ countries streamline and automate their operations through customized Zoho implementation, consulting, and support services.

With a growing global footprint, Nexivo operates from three strategic locations across the globe , ensuring seamless service delivery and local engagement with customers worldwide.

Driven by a passion for solving real business problems with agile, modular solutions, the Nexivo team combines deep domain expertise with innovative thinking. Our consistent performance and customer success have earned us prestigious recognition — Nexivo is the only Zoho partner to win the "Partner of the Year" award three years in a row .

Our clients consistently rate us highly for our responsiveness, Zoho expertise, and ability to deliver complex solutions with speed and precision. Over 95% of our customers report tangible improvements in operational efficiency, decision-making, and business agility after engaging with Nexivo.

At Nexivo, we foster a growth-oriented, collaborative culture where innovation is encouraged and contributions are recognized. Employees describe Nexivo as a place where “you learn fast, grow faster, and make a real impact.” We offer transparent leadership, cross-functional exposure, flexible work arrangements, and strong mentorship — making it the ideal environment to build your career in tech and digital transformation.

We are seeking a talented and motivated Inside Sales Executive (Telecaller) to join our dynamic team. The ideal candidate will be responsible for connecting with potential customers, identifying their needs, and converting leads into qualified sales opportunities. Your strong communication skills and ability to build quick rapport will play a key role in driving revenue and supporting business growth.

Key Responsibilities

• • Make outbound calls to potential clients to introduce company products and services.
• • Assess customer requirements and qualify leads based on defined criteria.
• • Convert leads into sales opportunities by providing clear, persuasive, and relevant information.

2. Customer Engagement & Product Demonstration

• • Engage in meaningful conversations to understand customer needs and pain points.
• • Educate potential clients about product features, benefits, and value propositions.
• • Deliver product demos to prospective clients (SaaS / ERP / Zoho solutions).
• • Handle basic product queries and confidently present use cases during demo sessions.
• • Maintain a positive and professional attitude while handling enquiries.

3. Appointment Setting & Follow-ups

• • Schedule product demos, meetings, or follow-up calls.
• • Conduct demo sessions independently when required.
• • Ensure timely follow-ups to maximize conversion rates.

4. CRM & Database Management

• • Maintain accurate and up-to-date records of leads, calls, follow-ups, demos, and conversions in the CRM system.
• • Track and update daily, weekly, and monthly sales metrics.

Requirements

• • Excellent verbal communication skills in English; multilingual proficiency is a plus.
• • Strong interpersonal, negotiation, and persuasion abilities.
• • Prior experience in delivering product demos to clients is mandatory.
• • Hands-on experience explaining SaaS / ERP / Zoho-based solutions during demo sessions.
• • Good computer skills and familiarity with CRM tools (Zoho CRM preferred).
• • Experience in SaaS-based products / ERP solutions is highly desirable.
• • Self-motivated, results-driven, and able to work both independently and within a team.
• • Strong organizational and time management skills.
• • Experience range: 1–4 years in inside sales, tele-calling, lead generation, and demo presentation roles in IT SaaS / Zoho-based environments.