Business Development B2B

NPCI; Mumbai; On-site; INR 3,500,000 - 5,500,000; Full time

Benefits offered by this job

Mobility benefits

Relocation support

Home loan interest support

Mobile reimbursement

Car lease & salary advance

Subsidized meals

Reward & recognition program

Job summary

NPCI invites a Sr. Lead Business Development (B2B) to steer growth for the NBBL product suite and deepen client relationships in the payments space.

The role requires 10+ years in payments/fintech, strong closure skills, and collaboration with product, compliance and tech teams to onboard customers and drive revenue.

Qualifications

• This role requires 10+ years in payments or fintech with product/relationship experience.
• Customer-centric and analytical to influence decisions and strategy.
• Go-getter with strong closures and results orientation.
• Excellent interpersonal and stakeholder management skills.
• Deep understanding of payments and digital technologies.

Responsibilities

• Drive growth, user acquisition, activation and revenue for NBBL B2B products.
• Collaborate with product, certification, risk and tech to launch new features.
• Maintain customer-centric practices and monitor KPIs for success.
• Own P&L, onboarding and activation metrics for assigned categories.

Skills

Growth mindset

Customer centric

Negotiation & closure

Interpersonal skills

Payments & fintech awareness

MS Office proficiency

AI-driven insights familiarity

Education

Graduation (BE/B.Tech) or MBA

Tools

MS Office

Job description

National Payments Corporation of India (NPCI) | Full Time

The National Payments Corporation of India (NPCI) is a pivotal institution in India's digital payments ecosystem, established by the Reserve Bank of India (RBI) and the Indian Banks’ Association (IBA). It operates under the Payment and Settlement Systems Act, 2007, and is incorporated as a “Not for Profit” company under Section 25 of the Companies Act 1956 (now Section 8 of the Companies Act 2013). NPCI is dedicated to building world-class digital payment infrastructure through innovative and efficient retail payment platforms. As an Equal Opportunity Employer, NPCI is committed to fostering an inclusive workplace culture, with zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, including support for the LGBTQ+ community.

To learn more about our company please click on link AboutNPCI

Our Culture

The NPCIWAY –OurGuidingPrinciples

At NPCI, we foster a culture of Inclusion, Innovation, and a High-Performance Workplace .

Five Tenets of the NPCIWAY

• ForwardThinkingMind-Set
• CustomerFirst
• LeadWith Purpose
• PassiontoDeliver
• AllSucceedTogether

Employee Perks and Benefits

Insurance & Wellness

• ComprehensiveCoverage: Medical, accidental, and lifeinsurance.
• Employee Assistance Program: Onsite medical center, financial/legal counselling, mental wellness.
• AnnualWellnessBouquet: Holisticwellbeingsupport

Family & Childcare

• ParentalLeave: Inclusivematernityandpaternityleave.
  
• Nanny at home Support: Assistance for Working Parents
  

Mobility & Lifestyle

• MobilityBenefits: Relocation, transfers, and travelsupport.
  
• HomeLoanInterestSupport: Upto50%reimbursement*
  
• MobileReimbursement: Newhandsetevery2years.
  
• CarLease, SalaryAdvance, SubsidizedMeals.
• Reward&RecognitionProgram.
• TechnologyInnovation: PatentsandIPRightspolicy.

Retirement Planning

• ProvidentFund(PF) and Gratuity Contributions.

Why Join Us

At NPCI, you’ll be part of a purpose-driven organization shaping the future of digital payments in India and beyond. NPCI offers a unique opportunity to work on cutting-edge projects that directly impact millions. We foster a culture of innovation, inclusion, and high performance, where every individual is empowered to lead with purpose and deliver with passion. With a strong focus on employee wellbeing, continuous learning, and collaborative success, NPCI is more than just a workplace – it’s a platform to grow, contribute, and make a meaningful difference.

NPCI Bharat BillPay Limited (NBBL) is a wholly owned subsidiary of the National Payments Corporation of India (NPCI), established to operate and manage the Bharat BillPay ecosystem. NBBL plays a pivotal role in India’s digital payments landscape by offering a unified, interoperable platform for bill payments across various categories such as electricity, water, gas, telecom, DTH, education, and more. Incorporated under the regulatory framework of the Reserve Bank of India (RBI), NBBL is committed to building a secure, efficient, and inclusive bill payment infrastructure. It empowers consumers with convenient payment options and enables businesses with seamless collection mechanisms and real-time settlements.

As an Equal Opportunity Employer, NBBL fosters a workplace culture that values diversity and inclusion. It maintains zero tolerance for discrimination based on race, ethnicity, disability, gender identity, or sexual orientation, and actively supports the LGBTQ+ community.

Job Title: Sr. Lead Business Development (B2B)

Division: Business Development

Years of Experience: 10yrs+

Education: Graduation (preferably BE/B.Tech) or Professional degrees like MBA or equivalent Full-time

1. The opportunity -

This role is pivotal in driving strategic growth and deepening client relationships for NBBL’s B2B product suite. The candidate will be responsible for crafting and executing high-impact strategies to accelerate user acquisition, activation, and revenue generation. They will collaborate cross-functionally with product, compliance and tech team to launch new features and optimize user experience.

2. Key responsibilities-

A. Growth:

• Develop and execute strategies that drive rapid user acquisition, engagement, activation and revenue growth for NBBL B2B product.
  
• Work alongside different stakeholders internally – product, marketing, technology, certification, risk, legal to develop and launch new features or products that support growth, all the while optimizing the user experience.
  
• Constantly striving to better the customer satisfaction and experience from productstandpoint.
  
• Responsible for the success and achievement of numbers (P&L, customers on-boarded, activated) for the assigned category
  

B. Relationship management:

• Spearhead and drive relationship with Banks, PA/PGs, TSPs from NBBL for B2B product.
  
• Develop and maintain strong customer centric principles, both within the organization as well as with clients
  
• Understand customer needs and develop plans to address them – ensuring fast closures
  
• Identify key staff in client companies to cultivate profitable relationships
  
• Resolve customer complaints quickly and effectively
  
• Gain solid knowledge of market trends – regulations and competition
  

C. Product Enablement:

• Build sound knowledge of the company’s products and offerings
  
• Create business model and high end decks with complete value prop as a part product pitch tothese entities
  
• Work with product, certification, tech and other internal departments to on‑board newprospects and existing players on NBBL products – RuPay, UPI, IMPS, AePS, and others.
  
• Owning and managing various on‑boarding and go‑live projects simultaneously in aneffective and timely manner.
  
• Preparing dashboards and trackers and share with management on weekly, monthlybasis to ensure successful rollout.
  

D. New Initiatives:

• Identify new use cases as well as new markets with existing and new clients to increasebreadth and depth of NBBL products
  
• Manage various internal stakeholders to take buy in to finalize the concept application.
  

3. Key skills andexperience required-

• 10yrs+ years of experience in Payment’s domain in similar role (products/relationshipmanagement/certification)
  
• Customer centric and analytical to influence decision making
  
• Go getter, self-driven, result oriented with 100% focus on closures
  
• Excellent interpersonal skills to achieve consensus and drive business objectives
  
• Strong understanding of payments and digital technologies
  
• Experience in building & running payments products/platforms will be an added advantage.
  
• Experience in banking/payments/fintech is preferred.
  
• Hands on experience of MS Office – excel, ppt, doc (must have)
  
• Familiarity with AI capabilities and ability to leverage AI-driven insights/tools for businessdevelopment and partner engagement