Business Development Associate

SourcingXPress; Jaipur; On-site; INR 300,000 - 600,000; Full time

Job summary

SourcingXPress in Jaipur, India is looking for an Inbound Sales Executive to handle incoming leads and convert inquiries into sales. The role requires strong communication and negotiation skills, as well as experience in sales or customer handling. Key responsibilities include engaging with prospects, providing product information, and maintaining CRM status updates. The successful candidate will have the opportunity to build strong client relations and meet sales targets in a dynamic working environment.

Responsibilities

• Handle all incoming leads via calls, emails, website inquiries, and chat platforms.
• Understand customer needs and recommend suitable products/services.
• Provide detailed information, pricing, and solutions to potential clients.
• Follow up with leads to drive conversions and close sales.
• Maintain and update CRM with lead interactions and status.
• Coordinate with internal teams (operations, product) for smooth execution.
• Achieve monthly/quarterly sales targets.
• Build strong relationships with prospects to enhance customer experience.

Skills

Strong communication and interpersonal skills

Good listening and problem-solving ability

Sales and negotiation skills

Basic understanding of CRM tools

Ability to handle objections and convert leads

Time management and follow-up discipline

Education

1–3 years of experience in sales/customer handling

Freshers with strong communication skills

Job description

Job Description

The Inbound Sales Executive is responsible for handling incoming leads, understanding customer requirements, and converting inquiries into successful sales. This role focuses on engaging prospects who have already shown interest in the company’s products or services.

Key Responsibilities

• Handle all incoming leads via calls, emails, website inquiries, and chat platforms
• Understand customer needs and recommend suitable products/services
• Provide detailed information, pricing, and solutions to potential clients
• Follow up with leads to drive conversions and close sales
• Maintain and update CRM with lead interactions and status
• Coordinate with internal teams (operations, product) for smooth execution
• Achieve monthly/quarterly sales targets
• Build strong relationships with prospects to enhance customer experience

Key Skills Required

• Strong communication and interpersonal skills
• Good listening and problem‑solving ability
• Sales and negotiation skills
• Basic understanding of CRM tools
• Ability to handle objections and convert leads
• Time management and follow-up discipline

Qualifications

• 1–3 years of experience in sales/customer handling (inbound preferred)
• Freshers with strong communication skills can also be considered

KPIs / Performance Metrics

• Lead-to-conversion ratio
• Revenue generated