Business Development and Client Servicing Manager

e3 Innovations; Hyderabad, Bengaluru; On-site; INR 335,000 - 446,000; Full time

Job summary

e3 Innovations seeks a Client Servicing Manager & Business Management (Events & Activations) to ensure flawless project execution and high client satisfaction. Location options include Bangalore or Hyderabad, with 3–7 years in event management or BTL activations and a monthly salary of 30K–40K.

You will manage client relationships, coordinate with operations and vendors, oversee budgets, and drive repeat business through upsell opportunities.

Qualifications

• 3–7 years in event management / advertising agency / BTL activations.
• Experience handling client relationships and end-to-end project coordination.

Responsibilities

• Act as primary post-sales contact for clients.
• Coordinate with operations, vendors and creative teams to meet timelines and quality.
• Translate client briefs into actionable internal plans with clear deliverables.
• Monitor budgets and ensure cost efficiency.
• Drive client satisfaction and identify upsell opportunities.

Skills

Coordination

Communication

Relationship management

Multitasking

Job description

Client Servicing Manager & Business management (Events & Activations) 30 K - 40 K Location : Bangalore / Hyderabad

Role Objective ( Male)

Ensure seamless execution of projects while maintaining high client satisfaction and driving repeat business.

Key Responsibilities

1. Client Relationship Management

• Act as the primary point of contact for clients post-sales
• Understand client expectations and ensure alignment with execution teams
• Conduct regular client meetings and updates

2. Project Coordination

• Work closely with operations, vendors, and creative teams
• Ensure timelines, deliverables, and quality standards are met
• Manage end-to-end execution of events/BTL activities

3. Briefing & Internal Alignment

• Translate client briefs into actionable plans for internal teams
• Ensure clarity in deliverables, budgets, and timelines

4. Budget & Commercial Control

• Monitor project budgets and ensure cost efficiency

5. Client Satisfaction & Retention

• Ensure smooth execution and problem resolution
• Collect feedback and identify upsell/cross-sell opportunities

Required Skills

• Strong coordination and multitasking, Excellent communication & relationship management
• Problem-solving under pressure and Attention to detail

Experience

• 3–7 years in event management / advertising agency / BTL activations (30 K – 40 K)