Building Operations, Facilities Services

Jones Lang LaSalle Incorporated; Telangana; On-site; INR 600,000 - 900,000; Full time

Job summary

Jones Lang LaSalle Incorporated is seeking a Facilities Executive – Soft Services in Hyderabad to manage day-to-day facility operations for the Deloitte campus. You will support the Assistant Facilities Manager and Campus Manager in soft services, housekeeping and admin tasks.

The role requires 3–5 years in facilities management, strong customer service, safety knowledge, and teamwork. It is an on-site position with a broad exposure to vendor management and reporting.

Qualifications

• Experience in facilities management is required.
• Strong customer service focus with excellent people skills.
• Knowledge of occupational safety requirements.
• Graduate in any discipline; tertiary qualifications in hotel/building management or business desirable.
• Proven ability to work effectively as part of a team and drive improvement initiatives.

Responsibilities

• Manage day-to-day administration and reports for stocks tracker.
• Support AFM & Campus manager in soft services and housekeeping.
• Maintain stock levels and coordinate vendor invoices.
• Ensure compliance with safety standards and participate in safety reviews.
• Prepare weekly meeting minutes and monthly management reports.

Skills

Facilities management

Customer service

People skills

Safety knowledge

PC literacy

Continuous improvement

Reporting skills

Education

Bachelor's degree

Hotel/building management or business degree (desirable)

Graduate in any discipline

Tools

MS Office

Facility management systems

Job description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.REQTITLEFacilities Executive – Soft ServicesBUSINESS UNITIntegrated Facilities ManagementLOCATIONDeloitte Towers, Meenakshi, Tech-park, HyderabadREPORTING TOAssistant Facilities Manager – Soft ServicesDIRECT REPORTSOnsite Shift Supervisors (Soft Services)POSITION GOALSTo provide comprehensive management of services covering all facility services to client, with a focus on continuous improvement.To achieve financial and other targets established by both the Facilities Manager and Assistant Facilities Manager.Achievement of the Key Performance Indicators and Service Level Agreement targets.Sets stretch targets for team to achieve maximum team performanceIs able to make difficult decisions and resolve problems or improve operations.Actively searches out opportunities to achieve best resultsPromotes open, constructive and collaborative relations with superiors, subordinates, peers and clients.Gains respect of JLL people, Deloitte and where appropriate, with the broader business community.DUTIES AND RESPONSIBILITIESOwnership of the day-to-day administration, including reports generation of the stocks tracker.Provide assistance to the AFM & Campus manager in managing all IFM Soft services, administrative functions, Housekeeping services and facility services and any other administrative functions as deemed by Deloitte.Developing and implementing procedures and performance measures to ensure simplification and accuracy of work methods and reliability of FMEnsuring an adequate supply of consumables/materials and service for the proper operation of services and enter into supply and service contracts as approved by the clientMaintain appropriate stock levels of all consumables to ensure smooth operations & escalate in time to achieve availability of stocks.Vendor invoices processing aligned with Deloitte finance process.Statutory compliance check of all vendor invoices.Routinely Inspect all services to ensure performance measures are being maintainedSet stretch targets for self to achieve maximum team performanceReportingContribute to the Weekly FM Meeting MinutesContribute to the Monthly Management Report to Deloitte and other reports as requiredOthersParticipate in Emergency Evacuation procedures including crisis management and business continuity.Manage all Health and Safety issues and actively participate in Health and Safety reviewsEMPLOYEE SPECIFICATIONSExperience in Facilities Management is required.Strong Customer Service focusExcellent people skills and ability to interact with a wide range of client staff and demandsKnowledge of Occupational Safety requirementsStrong PC literacy and proven ability to manage daily activities using various systems.Demonstrated experience with continuous improvement initiatives highly desirableDemonstrated experience with client reporting and preparation of reports required.Graduate in any discipline3 – 5 years experience in facilities managementTertiary qualifications in hotel management / building management and/or business desirableProven ability to function effectively as part of a teamProven ability to initiate and follow through with improvement initiativesKEY PERFORMANCE MEASURESCompliance with the Service Level Agreement established between JLL and DeloitteAchievement of contracted Customer Satisfaction expectationsAchievement of savings initiatives as agreed with ClientDelivery of Agreed Initiatives as per Deloitte/JLL Initiatives Road MapAchievement of service delivery goals as agreed with manager521575If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.About JLL –We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.