BRANCH SALES OFFICER

PeopleStrong; West Bengal; On-site; INR 300,000 - 600,000; Full time

Job summary

PeopleStrong in India, West Bengal is seeking a candidate focused on customer acquisition through business development in micro markets. You will generate leads and build relationships with referral partners while supporting customers through loan processing.

The ideal candidate should possess strong presentation and communication skills in both local language and English, along with expertise in cross-selling and upselling. This role emphasizes customer interaction to drive growth and service excellence.

Qualifications

• Strong presentation skills are essential for driving customer acquisition.
• Ability to build relationships with referral partners.
• Process knowledge for effective loan processing.

Responsibilities

• Find new micro markets and referral partners to enhance business.
• Generate leads through cold calling and daily sales calls.
• Support customers in end-to-end loan processing.

Skills

Strong presentation skills

Relationship Building

Process Knowledge/Orientation

Cross Selling/Upselling Skills

Business Development

Communication Skills

Job description

Deliver on Customer Acquisition through business development

Responsibilities

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English