Branch Sales Officer

PeopleStrong; NTR; On-site; INR 240,000 - 360,000; Full time

Job summary

SULB Muthoot Fincorp is seeking a sales-oriented professional to drive customer acquisition and build a network of referral partners in the assigned area. You will source micro markets, empanel quality partners, and generate leads through cold calls and planned daily sales activity.

Role requires strong communication in local language and English, relationship management, and end-to-end loan processing support, including doorstep service and cross-selling insurance as needed.

Qualifications

• Strong presentation skills.
• Relationship building and stakeholder management.
• Process knowledge and orientation.
• Cross selling and upselling skills.
• Business development ability.
• Good communication in local language and English.

Responsibilities

• Deliver on Customer Acquisition through business development.
• Find new micro markets and empanel referral partners to scale up Micro LAP business & Gold backed secured loans.
• Work in the area assigned by the Branch Business Manager and generate leads.
• Cold calling to the potential customer base to generate business.
• Daily sales calls as per the plan.
• Develop and nurture relationships with referral partners.
• Manage the customer journey through sales and product championships to activate referral partners.
• Provide doorstep service to customers at residence or office.
• Learn organization policies and source files as per policy.
• Act as eyes and ears of the organization for new opportunities and share with Branch Business Manager.
• Support customers in end-to-end loan processing.
• Bridge between customers and the branch.
• Be responsible for soft bucket collections, early mortality and 12 MOB fresh sourcing.
• Cross-sell insurance to loan customers to safeguard property, health and life.
• Be the face of SULB Muthoot Fincorp for the area assigned.

Skills

Strong presentation skills

Relationship Building & Stake holder

Process Knowledge/ Orientation

Cross Selling / Upselling Skills

Business Development

Communication Skills

Job description

Deliver on Customer Acquisition through business development

• To find new micro markets and empanel good quality referral partners to scale up Micro LAP business & Gold backed secured business loan (Suvarna)
• Work in the Area assigned by the Branch Business Manager and generate leads
• Cold Calling to the potential customer base to generate business
• Daily Sales Calls as per the Plan submitted to BBM
• To find, nurture and develop excellent relationship with the Referral Partners / Connectors
• Managing the customer journey through sales championship, process championship and product championship To Activate Referral Partners for new business
• To give doorstep service to customers – at their residence or office.
• To learn the Organization’s policies, and source files as per the policy.
• To Act as the Eyes & Ears of the Organization while working in the Market for new opportunities, information and sharing them to Branch Business Manager
• To Support the Customers in terms of end -to- end loan processing.
• To act as the Bridge between Customers and the Branch
• To be responsible for the Soft Bucket collections, Early mortality and 12 MOB Fresh Sourcing.
• To Cross Sell Insurance effectively to the loan customers to safeguard their Property, Health & Life.
• To Be the Face of SULB Muthoot Fincorp for the Area Assigned for Working.

Knowledge, Skills & Attributes

• Strong presentation skills
• Relationship Building & Stake holder Management
• Process Knowledge/ Orientation
• Cross Selling / Upselling Skills
• Business Development
• Communication Skills – Proficiency in local language and English