Branch Relationship Officer - Used Car

Equitas Small Finance Bank Ltd.; Salem, Dharmapuri; On-site; INR 300,000 - 420,000; Full time

Job summary

Equitas Small Finance Bank is hiring for a Sales Officer in the Used Car domain in Tamil Nadu, Salem area. The role focuses on developing a steady pipeline of finance applicants for used cars through direct sourcing, dealers and DSAs, while maintaining professional customer relationships and timely documentation.

The incumbent will ensure adherence to RBI regulations and internal policies, drive cross-sell opportunities, and actively manage channel relationships to prevent delays beyond 60 days.

Qualifications

• UG degree required.

Responsibilities

• Develop consistent pipeline of applications from good quality customers who require finance for purchase of Used cars through direct sourcing, Dealers, DSAs, market references etc.
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’ principle.
• Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)
• Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies
• Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.

Skills

UG

Job description

Employment Type Permanent

Employment Category Field

Organisational

Entity Equitas Small Finance Bank

Business Unit Assets

Department Used Car

Generic Role Sales Officer

Zone South 2

State Tamil Nadu

Area Salem

PT Location Dharmapuri

Branch Code 1307

Branch Name Dharmapuri

Skills

Skill

UG

Job Description

• Develop consistent pipeline of applications from good quality customers who require finance for purchase of Used cars through direct sourcing, Dealers, DSAs, market references etc.,
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’ principle.
• Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)
• Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies
• Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.

Understand the products & policies of ESFB Used car Funding and offer the right scheme to the client and ensure customer’s requirement is met.