Key Relationship Manager - Used Car

PeopleStrong Pte Ltd; Bangalore Rural; On-site; INR 450,000 - 650,000; Full time

Job summary

Equitas Small Finance Bank seeks a Key Relationship Manager - Used Car to develop a steady pipeline for used car finance and manage client relationships with professionalism. You will coordinate with dealers and customers, ensure timely documentation, and explore cross-sell opportunities across banking products.

The role requires 3–6 years in vehicle finance, strong knowledge of RBI regulations, and fluency in English with regional language skills. Base location: Bangalore.

Qualifications

• Graduation in any field from a recognized university.
• Post-graduation MBA or PG would be an added advantage.
• Experience in used car finance preferred.

Responsibilities

• Develop a consistent pipeline of finance applications for used cars.
• Manage customer relationships with timely, professional responses.
• Collect and verify loan documentation to ensure First Time Right.
• Drive cross-sell of banking products like Savings/Current Accounts and deposits.
• Ensure compliance with RBI and other regulatory guidelines.
• Monitor channels to keep relationships active and reduce PDD delays.
• Understand ESFB used car funding products and tailor schemes to client needs.

Skills

Pipeline building

Relationship mgmt

Cross-selling

Compliance

Excel skills

Education

Any Graduate

MBA or PG would be an added advantage

Tools

Excel

Email

Job description

External Title Key Relationship Manager - Used Car

Employment Type Permanent

Employment Category Field

Entity Equitas Small Finance Bank

Business Unit Assets

Department Used Car

Generic Role Sales Officer

External Title (Job Role) Key Relationship Manager - Used Car

Zone South 1

Branch Code 3072

Purpose of the role:

• To ensure high quality delivery of relevant vehicle finance products & services to our clients in a fair and transparent manner.

Key Responsibilities:

• Develop consistent pipeline of applications from good quality customers who require finance for purchase of Used cars through direct sourcing, Dealers, DSAs, market references etc.,
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’ principle.
• Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)
• Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies
• Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.
• Understand the products & policies of ESFB Used car Funding and offer the right scheme to the client and ensure customer’s requirement is met.

Desired Experience:

Number of years of experience (range): 3-6 years

• Type of companies/sector worked for: OEM / Dealer Sales / Banks/NBFCs, should have relevant experience New or Used cars finance .
• Responsibilities managed in the previous organizations: The applicant should have experience in Used Car, should have excellent contacts in the Cars finance market. Experience in understanding Process, Car types, Client segments, dynamics of used car market is critical for this role.
• Languages: Working knowledge of English and fluency in regional language of the state applying for. Ability to speak in other regional languages would be an added advantage.
• Computer/technical skills (if any): Should be comfortable in using Excel (ability to analyze reports sent from Head Office) and email (ability to communicate clearly in written English).

Qualifications:

• Graduation: Any Graduate
• Post-graduation: MBA or any PG would be an added advantage
• Professional Qualifications: Nothing specific