Branch Relationship Officer - Used Car

Equitas Small Finance Bank Ltd.; Chennai; On-site; INR 300,000 - 420,000; Full time

Job summary

Equitas Small Finance Bank is hiring a Branch Relationship Officer - Used Car at Redhills, Chennai. You will source used car loan applications, build a robust pipeline through direct sourcing, dealers, and DSAs, and manage customer relationships with timely, professional service.

Responsibilities include obtaining documentation, ensuring First Time Right loan proposals, cross-selling products, and strict adherence to RBI and other regulatory guidelines while keeping channels active and PDDs

Qualifications

• UG degree required.

Responsibilities

• Develop consistent pipeline of applications from customers seeking used car finance through direct sourcing, dealers, DSAs, and references.
• Effectively manage relationships with customers by responding to their requirements in a timely and professional manner.
• Ensure all documentation for loan proposals is obtained promptly to practice ‘First Time Right’.
• Actively generate & pass on leads for cross-sell products like savings accounts, current accounts, term deposits, FASTag.
• Ensure 100% compliance to RBI policies, processes and regulatory requirements.
• Closely follow up with channels to keep relationships intact and ensure no pending PDD beyond 60 days.

Job description

Entity Equitas Small Finance Bank

Business Unit Assets

Department Used Car

Generic Role Sales Officer

External Title (Job Role) Branch Relationship Officer - Used Car

Zone South 2

State Tamil Nadu

Branch Code 1182

Branch Name Redhills

Employment Type Permanent

Employment Category Field

Skill

UG

Job Description

• Develop consistent pipeline of applications from good quality customers who require finance for purchase of Used cars through direct sourcing, Dealers, DSAs, market references etc.,
• Effectively manage relationships with all customers by responding to their requirements in a timely and professional manner.
• Ensure that all documentation and information related to loan proposals are obtained in a timely manner to practice ‘First Time Right’ principle.
• Actively generate & pass on leads for cross-sell products like Saving Accounts, Current Accounts, Term Deposits, FASTag (wherever applicable)
• Ensure 100% compliance to Policies & Processes and all regulatory matters of RBI and other statutory bodies
• Closely follow up Channels and keep the relationship intact and ensure no PDD is pending beyond 60 days from his channels.

Understand the products & policies of ESFB Used car Funding and offer the right scheme to the client and ensure customer’s requirement is met.