Branch Operations Manager

CSB Bank; West Godavari; Presencial; INR 1 200 000 - 1 800 000; Tempo integral

Resumo da oferta

CSB Bank in Guruvayoor seeks an experienced Branch Operations Manager to oversee daily branch operations and support sales initiatives. The role requires strong process discipline, customer focus, and the ability to lead a diverse team.

The ideal candidate will have 5+ years in banking, a solid grasp of branch operations, compliance, and customer service, plus proven leadership and analytical skills to drive growth while maintaining regulatory standards.

Qualificações

• Minimum 5 years of experience in a similar role in banking or finance.
• Strong knowledge of branch operations and customer service.
• Excellent communication and leadership abilities.
• Ability to work in a fast-paced environment and meet deadlines.

Responsabilidades

• Manage branch daily operations to ensure smooth functioning.
• Support sales efforts to achieve targets and growth.
• Ensure regulatory compliance and risk controls.
• Provide excellent customer service and resolve complaints promptly.
• Analyze sales data and market trends to inform decisions.
• Collaborate with cross-functional teams to drive growth.

Conhecimentos

Operational efficiency

Customer service

Leadership

Analytical skills

Sales management

Descrição da oferta de emprego

We are looking for a highly skilled and experienced Branch Operations Manager to manage our branch's daily operations and support sales efforts in Guruvayoor. The ideal candidate will have a strong background in operational efficiency, compliance, and customer service.

Roles and Responsibility

• Manage the branchs daily operations to ensure smooth functioning.
• Support sales efforts to achieve business targets and identify opportunities for growth.
• Ensure operational efficiency and compliance with regulatory requirements.
• Provide excellent customer service and resolve customer complaints promptly.
• Analyze sales data and market trends to inform business decisions.
• Collaborate with cross-functional teams to drive sales growth and improve overall performance.

Job Requirements

• Minimum 5 years of experience in a similar role, preferably in banking or finance.
• Strong knowledge of branch operations, sales, and customer service principles.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and decision-making skills with attention to detail.
• Experience with sales management and team development is an added advantage.