Branch Operations Manager

CSB Bank; Vizianagaram; On-site; INR 800,000 - 1,100,000; Full time

Job summary

CSB Bank in Vizianagaram, India is seeking an experienced Branch Manager to oversee daily branch operations, drive sales, and deliver excellent customer service. You will analyze sales data, ensure regulatory compliance, lead a team, and collaborate with cross-functional groups to grow business and improve overall performance.

Candidates should have 5+ years in banking, strong leadership, and the ability to work in a fast-paced environment with deadlines.

Qualifications

• Excellent communication, leadership and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Experience with sales management and team development is an added advantage.

Responsibilities

• Manage the branch's daily operations to ensure smooth functioning.
• Support sales efforts to achieve business targets and identify opportunities for growth.
• Ensure operational efficiency and compliance with regulatory requirements.
• Provide excellent customer service and resolve customer complaints promptly.
• Analyze sales data and market trends to inform business decisions.
• Collaborate with cross-functional teams to drive sales growth and improve overall performance.

Skills

Communication

Leadership

Problem Solving

Team Management

Analytical Thinking

Job description

Roles and Responsibility

• Manage the branchs daily operations to ensure smooth functioning.
• Support sales efforts to achieve business targets and identify opportunities for growth.
• Ensure operational efficiency and compliance with regulatory requirements.
• Provide excellent customer service and resolve customer complaints promptly.
• Analyze sales data and market trends to inform business decisions.
• Collaborate with cross-functional teams to drive sales growth and improve overall performance.

Job Requirements

• Minimum 5 years of experience in a similar role, preferably in banking or finance.
• Strong knowledge of branch operations, sales, and customer service principles.
• Excellent communication, leadership, and problem‑solving skills.
• Ability to work in a fast‑paced environment and meet deadlines.
• Strong analytical and decision‑making skills with attention to detail.
• Experience with sales management and team development is an added advantage.