Branch Operations Manager

CSB Bank; MARRIPALEM; On-site; INR 300,000 - 420,000; Full time

Job summary

CSB Bank in India is seeking a Branch Operations and Sales professional to manage daily branch functions and help achieve business targets. You will ensure compliant operations while delivering quality customer service and resolving issues promptly.

Responsibilities include analyzing sales data, interpreting market trends, and collaborating with cross-functional teams to drive sustainable growth and customer satisfaction.

Qualifications

• Minimum 2 years of experience in branch operations or a related field.
• Strong knowledge of branch operations, sales, and customer service principles.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and decision-making skills.
• Experience with sales data analysis and market trend interpretation is an advantage.

Responsibilities

• Manage the branch's daily operations to ensure smooth functioning.
• Support sales efforts to achieve business targets and identify opportunities for growth.
• Ensure operational efficiency and compliance with regulatory requirements.
• Provide excellent customer service and resolve customer complaints promptly.
• Analyze sales data and market trends to inform business decisions.
• Collaborate with cross-functional teams to achieve business objectives.

Skills

Branch operations

Sales

Customer service

Leadership

Analytical thinking

Job description

Roles and Responsibility

• Manage the branch's daily operations to ensure smooth functioning.
• Support sales efforts to achieve business targets and identify opportunities for growth.
• Ensure operational efficiency and compliance with regulatory requirements.
• Provide excellent customer service and resolve customer complaints promptly.
• Analyze sales data and market trends to inform business decisions.
• Collaborate with cross-functional teams to achieve business objectives.

Job Requirements

• Minimum 2 years of experience in branch operations or a related field.
• Strong knowledge of branch operations, sales, and customer service principles.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and decision-making skills.
• Experience with sales data analysis and market trend interpretation is an advantage.