Branch Operations Manager

Ujjivan Small Finance Bank Ltd.; Sri Muktsar Sahib, Palwal, Una; On-site; INR 600,000 - 800,000; Full time

Job summary

Ujjivan Small Finance Bank Ltd. in India is seeking a Branch Operation Manager for locations including Una, Muktsar and Palwal. The role centers on end-to-end branch operations, cash handling, and regulatory compliance.

The candidate should have 3–6 years of experience in banking/NBFC operations, with accountability for cash, liabilities and asset products, audits, and coordination with IT and audit teams.

Qualifications

• Minimum 3–6 years experience in handling Banking/NBFC Operations.

Responsibilities

• Handle banking/NBFC operations in the branch.
• Cater to liabilities and asset products.
• Custodian of cash, branch keys/vault/lockers; track stationery stock.
• Accountable for cash transactions and day-end cash reconciliation.
• Approve/authorize transactions and verify customer documents.
• Oversee forms, KYC verification for transactions and account openings.
• Coordinate housekeeping, physical and IT infrastructure at the branch.
• Coordinate cash replenishment for branch ATMs (as per ATM model).
• Work with Regional Fund Transfer Unit and Branch Monitoring teams.
• Coordinate with internal/external audits and address deviations.
• Ensure regulatory compliance and report to CRM; serve as operations risk/compliance rep.

Skills

Banking Operations

Job description

!! Hiring !! Branch Operation Manager !! Ujjivan Small Finance Bank !!

Job Locations- Una (Himanchal Pradesh), Palwal (Haryana), Muktsar (Punjab)

Job Description-

• Minimum 3-6 years experience in handling Banking/NBFC Operations
• catering to liabilities and assert products
• Joint custodian of cash, Branch keys/vault/lockers; ensure all secured stationary are in stock and tracks usage
• Accountable for cash transactions in the branch including aspects such as cash management, tallying of cash with reports in system & vouchers and maintenance of registers for cash transactions and reconciliation of day end ledgers with the help of cashier
• Approve/authorize transactions as required, check and ensure genuineness of the documents provided by the customers
• Serve as a point of check for completion of forms/applications, verification of the KYC documents and other document proofs provided by the customer for purposes such as transactions, account opening etc.
• Take overall responsibility for housekeeping, physical infrastructure and IT infrastructure
• Responsible for coordination of functioning and replenishment of cash in the Branch ATMs (to be decided post finalization of ATM operating model)
• Coordinate activities with Regional-Fund Transfer Unit and Branch Monitoring teams
• Coordinate with the internal and external audit team in carrying out the periodic Branch audits; formulate and review progress against action plans to address the deviations found in Branch operations and service quality
• To ensure strict adherence to regulatory compliances in running the branch and report deviations to CRM, perform the role of operations risk and compliance representative at the branch and report to regional OR & compliance managers