Branch Operations Manager

Kotak Mahindra Bank; Mumbai, Thane; Vor Ort; INR 600.000 - 900.000; Vollzeit

Zusammenfassung

Kotak Mahindra Bank is seeking a Branch Operations Manager - Branch Banking in Mumbai. The role covers leading all branch operations, managing the service team, and ensuring strict regulatory compliance to deliver service excellence.

You will coordinate branch audits, supervise teller and relationship teams, and safeguard vault activities while aiming to increase portfolio retention and cross-sell opportunities.

Qualifikationen

• Graduate with 4–6 years of experience
• Postgraduate with 2–4 years of experience
• Strong customer orientation and leadership qualities
• Meticulous and detail-focused
• Ability to motivate and manage front office staff

Aufgaben

• Lead all branch operational activities of the branch
• Manage the service team to ensure smooth operations
• Ensure regulatory and procedural compliance at the branch
• Coordinate audit activities for the branch
• Oversee teller and relationship team entries and end-to-end transactions
• Act as vault/key custodian for the branch and safeguard assets

Kenntnisse

Detail orientation

Team leadership

Front office management

Ausbildung

Graduate

Postgraduate

Jobbeschreibung

Branch Operations Manager - Branch Banking

KRAs:

• Lead the entire Branch Operational activities of an individual Branch
• Manage a Service Team.
• Ensure regulatory and procedural compliance
• Co-ordinate the audit of the branch
• Ensuring service excellence to enhance portfolio's, control retention and better cross sell
• activities
• Authorize and check Teller and Relationship teams entries
• Check end products, Check vouchers to clear transactions
• Vault / Key custodian of the Branch

Desired Candidate Profile:

• Meticulous & has an Eye for detail
• Ability to manage and motivate front office staff.
• Thorough overall understanding of branch banking operations
• Graduate : 4 - 6 years of experience
• Post Graduate : 2 - 4 years of experience
• Should possess customer orientation and team leader qualities

Contact Details:-

HR Prakash - 9665753797