Branch Operations Manager

CSB Bank; Kannur; Vor Ort; INR 900.000 - 1.500.000; Vollzeit

Zusammenfassung

CSB Bank in Guruvayoor, Kerala, seeks a seasoned Branch Operations Manager to oversee daily branch activities, streamline processes, and back sales initiatives. You will ensure excellent customer service while upholding banking compliance standards.

The role requires at least 5 years in a similar banking position, with strong leadership, communication, and analytical skills to drive growth and improve overall performance. The position is based at the Guruvayoor branch.

Qualifikationen

• 5+ years of experience in a branch operations role in banking.
• Strong knowledge of branch operations, sales and customer service.
• Excellent communication and leadership skills.
• Ability to work in a fast-paced banking environment.
• Experience with sales management is a plus.

Aufgaben

• Manage the branch's daily operations to ensure smooth functioning.
• Support sales efforts to achieve targets and identify growth opportunities.
• Ensure operational efficiency and regulatory compliance.
• Provide excellent customer service and resolve complaints promptly.
• Analyze sales data and market trends to inform decisions.
• Collaborate with cross-functional teams to drive sales growth.

Kenntnisse

Branch operations

Sales management

Customer service

Leadership

Regulatory compliance

Data analysis

Problem solving

Jobbeschreibung

We are looking for a highly skilled and experienced Branch Operations Manager to manage our branch's daily operations and support sales efforts in Guruvayoor. The ideal candidate will have a strong background in operational efficiency, compliance, and customer service.

Roles and Responsibility

• Manage the branchs daily operations to ensure smooth functioning.
• Support sales efforts to achieve business targets and identify opportunities for growth.
• Ensure operational efficiency and compliance with regulatory requirements.
• Provide excellent customer service and resolve customer complaints promptly.
• Analyze sales data and market trends to inform business decisions.
• Collaborate with cross-functional teams to drive sales growth and improve overall performance.

Job Requirements

• Minimum 5 years of experience in a similar role, preferably in banking or finance.
• Strong knowledge of branch operations, sales, and customer service principles.
• Excellent communication, leadership, and problem-solving skills.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong analytical and decision-making skills with attention to detail.
• Experience with sales management and team development is an added advantage.