Branch Manager @ Retail - Supermarket & Textile

Geese Hr And Business Solutions; Kanchipuram; On-site; INR 600,000 - 850,000; Full time

Job summary

Geese Hr And Business Solutions is seeking a showroom sales leader to drive revenue and KPI achievement. You will recruit, train, and mentor sales staff, ensuring premium customer service and operational excellence.

The role focuses on maintaining showroom presentation, managing inventory, and executing promotions while upholding brand standards and accuracy in cash handling.

Qualifications

Responsibilities

• Sales leadership: Drive showroom sales performance to meet and exceed monthly revenue targets and KPIs.
• Team management: Recruit, train, schedule, and mentor showroom sales staff to maintain high service standards and productivity.
• Customer experience: Ensure exceptional customer service, handle escalated customer inquiries or complaints, and foster long-term customer relationships.
• Showroom operations: Oversee daily opening/closing procedures, maintain operational standards, and enforce store safety protocols.
• Visual merchandising: Maintain premium showroom presentation, ensuring product displays, pricing tags, and promotional materials align with brand standards.
• Inventory control: Monitor stock levels, oversee inventory audits, prevent stock loss/shrinkage, and coordinate reorders with the supply chain team.
• Performance tracking: Analyze daily sales reports, track staff performance, and report key metrics and trends directly to senior management.
• Promotions & marketing: Execute in-store promotional campaigns, discount events, and product launches to boost showroom footfall.
• Cash & financial management: Oversee daily cash handling, till reconciliations, and POS transactions with strict accuracy.
• Product knowledge training: Conduct continuous product training sessions to ensure staff can confidently demonstrate items and perform upselling.

Skills

Sales leadership

Team management

Customer experience

Showroom operations

Visual merchandising

Inventory control

Performance tracking

Promotions & marketing

Cash handling

Product knowledge training

Job description

• Sales Leadership: Drive showroom sales performance to meet and exceed monthly revenue targets and key performance indicators (KPIs).
• Team Management: Recruit, train, schedule, and mentor showroom sales staff to maintain high service standards and productivity.
• Customer Experience: Ensure exceptional customer service, handle escalated customer inquiries or complaints, and foster long-term customer relationships.
• Showroom Operations: Oversee daily opening/closing procedures, maintain operational standards, and enforce store safety protocols.
• Visual Merchandising: Maintain premium showroom presentation, ensuring product displays, pricing tags, and promotional materials align with brand standards.
• Inventory Control: Monitor stock levels, oversee inventory audits, prevent stock loss/shrinkage, and coordinate reorders with the supply chain team.
• Performance Tracking: Analyze daily sales reports, track staff performance, and report key metrics and trends directly to senior management.
• Promotions & Marketing: Execute in-store promotional campaigns, discount events, and product launches to boost showroom footfall.
• Cash & Financial Management: Oversee daily cash handling, till reconciliations, and POS transactions with strict accuracy.
• Product Knowledge Training: Conduct continuous product training sessions to ensure staff can confidently demonstrate items and perform upselling.